TARUN KUMAR KABBALI ARASE GOWDA
Leicester,UK
Summary
Results-driven leader in restaurant operations with a strong focus on team performance and guest satisfaction. Developed a high-performance culture through effective coaching and mentoring, enabling teams to consistently achieve operational targets. Dedicated to upholding food safety and brand standards while fostering strong relationships with staff, suppliers, and stakeholders.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Store Manager
Fairway Group Ltd (Boo Burgers)
Leicester, United Kingdom
2024.02 - Current
- P&L & Budget: Accountable for full Profit & Loss management, overseeing budget allocation, stock procurement, and cost distribution across store operations to maximize profitability and minimize wastage.
- Team management: Led, trained, and empowered team of 70+ employees, fostering high-performance culture through structured coaching, talent development initiatives, and clearly defined targets—consistently achieving and exceeding operational goals with optimal resource utilization.
- Revenue & KPIs: Managed monthly and annual revenue reporting, maintaining strong working knowledge of labour cost ratios, stock performance, and a broad suite of commercial KPIs to inform strategic decision-making and drive sustained revenue growth.
- Multi-branch operations: Oversaw end-to-end daily operations of multiple branch locations simultaneously, driving process consistency, operational standards, and seamless service delivery—receiving formal recognition and commendation from senior leadership for sustained performance excellence.
- Leadership: Led and supported end-to-end setup and launch of new store locations, bringing strong hands-on operational experience to site preparation, team readiness, and day-one service delivery.
- Delivered excellent customer service by understanding guest needs, ensuring satisfaction with every visit.
- Built and maintained strong relationships with suppliers and online delivery platforms to keep store running smoothly and efficiently.
- Maintained clean, safe, and well-maintained restaurant, ensuring all equipment functioned properly and met food hygiene standards.
Operations Manager
UNIABROAD
Mysuru, India
2020.01 - 2024.01
- Led end-to-end operations across 6+ branch locations, standardizing processes and enhancing multi-site operational efficiency by initiating consistent reporting frameworks.
- Built, managed, and mentored cross-functional teams of 100+ staff, establishing clear performance targets and driving team productivity to meet quarterly business goals.
- Monitored staff performance and developed improvement plans to enhance individual and team effectiveness.
- Directed staff recruitment and training, cultivating highly skilled operations team aligned with organizational goals.
- Managed senior stakeholder relationships, ensured SLA compliance across service delivery touchpoints, and achieved consistently high client satisfaction.
- Designed and implemented training frameworks for new hires and existing staff, reducing onboarding time and enhancing team capability.
- Spearheaded business development initiatives that boosted client acquisition by over 25% and expanded brand visibility in competitive markets.
Business Development Executive
Indus Pacific
Bangalore, India
2019.05 - 2020.01
- Generated new business opportunities through cold-calling, client outreach, and relationship-building, enhancing pipeline growth and achieving revenue targets.
- Built and maintained robust client relationships, facilitating repeat business and referrals that drove consistent revenue contributions.
- Identified cross-selling opportunities through customer needs analysis, increasing overall sales potential.
- Participated in industry events, raising brand visibility and potential lead generation.
- Managed over 70+ customer calls per day and increased sales by 10%.
Team Supervisor
Harco Ltd (Boo Burgers)
Leicester, United Kingdom
2018.08 - 2019.05
- Supervised daily floor operations, ensuring adherence to hygiene, safety, and service standards across all shifts.
- Coached and performance-managed team members, bolstering training initiatives and contributing to a positive team culture.
Business Analyst & Brand Developer (Internship)
Wild Cat Energy Drinks Ltd
Leicester, United Kingdom
2018.05 - 2018.06
- Conducted market analysis to assess viability for expansion into India, identifying key competitive opportunities and barriers to entry.
- Developed franchise strategy and operational business policies to facilitate international market entry.
Education
Master of Business Administration - Global Business Administration
De Montfort University
Leicester, United Kingdom 2017.09 - 2019.01
Bachelor of Business Administration - Business Administration
East Point College of Management
Bangalore, India 2014.05 - 2017.05
Skills
- Store Management
- Inventory Management
- Recruitment & Onboarding
- Performance Management
- KPI enhancement
- Process Optimisation
- Microsoft Office Suite
- Team Leadership & Training
- Customer Experience
- Stakeholder Engagement
LANGUAGES
English (Fluent)
Proficient (C2)
Kannada (Native)
Proficient (C2)
Tamil (Intermediate)
Intermediate
Hindi (Fluent)
Proficient (C2)
Timeline
Store Manager
Fairway Group Ltd (Boo Burgers)
2024.02 - Current
Operations Manager
UNIABROAD
2020.01 - 2024.01
Business Development Executive
Indus Pacific
2019.05 - 2020.01
Team Supervisor
Harco Ltd (Boo Burgers)
2018.08 - 2019.05
Business Analyst & Brand Developer (Internship)
Wild Cat Energy Drinks Ltd
2018.05 - 2018.06
Master of Business Administration - Global Business Administration
De Montfort University
2017.09 - 2019.01
Bachelor of Business Administration - Business Administration
East Point College of Management
2014.05 - 2017.05