Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Interests & Personal Activities
Timeline
Generic

Tarun Patel

Harrow,Harro

Summary

Accomplished professional with expertise in business and operational management, strategic planning, and business development. Demonstrated success in team leadership, staff management, and budgeting, emphasizing financial oversight. Proficient in process improvement, compliance, and regulatory standards, with strong skills in sales and client relationship management across B2B and B2C sectors. Experienced in visa consultancy, telecom distribution, and retail operations, with proficiency in CRM software, POS systems, and Microsoft Office Suite.

Overview

20
20
years of professional experience
7
7
years of post-secondary education

Work History

Managing director

Migrate Mitra (A Travel and Visa Consultant)
Khambhat, Anand, Gujarat , India
04.2025 - Current
  • Provided strategic leadership and direction for overall business operations, ensuring the company’s growth and long-term sustainability.
  • Oversaw end-to-end visa and immigration services for clients across tourism, education, and business categories, ensuring compliance with UK and Canada for international immigration laws.
  • Managed relationship with partner organisations and direct customers to streamline visa application processes and improve turnaround times.
  • Led a team of visa consultants, travel advisors, and customer service staff; implemented regular training to maintain high standards of service delivery and regulatory compliance.
  • Ensured the highest standards of client care, resolving escalated cases and maintaining a consistent 95%+ customer satisfaction rating.
  • Implemented digital tools and CRM systems to improve workflow efficiency, customer tracking, and document management.
  • Monitored immigration policy changes and updated internal processes accordingly to ensure ongoing compliance and informed client advisory.
  • Represented the company at industry events, travel expos, and consular briefings to enhance brand visibility and build strategic partnerships.

Partnership Director

Mindwing Career Consultant t/as Mindwing Overseas
Vadodara, Gujarat, India
05.2023 - 04.2025
  • Co-led strategic planning and operational oversight of the business, driving company growth and enhancing service delivery across visa, immigration, and travel consultancy
  • Handled over 500+ visa applications annually with a success rate exceeding 90%.
  • Grew client base by 40% year-on-year through targeted outreach and referrals.
  • Led a team of 3 consultants and support staff, improving turnaround time by 25%.
  • Played a central role in partnership development and stakeholder engagement, establishing alliances with universities, travel agencies, legal firms, and diplomatic missions.
  • Directed visa processing operations for multiple destinations including the UK, Schengen zone, USA and Canada, ensuring compliance with country-specific regulations.
  • Collaborated with co-directors to set annual business objectives, manage budgets, and evaluate performance metrics to optimise profitability and efficiency.
  • Led a cross-functional team including visa officers, documentation specialists, and client relationship managers, fostering a results-driven and customer-centric culture.
  • Monitored global immigration trends and updated internal protocols to ensure accurate and up-to-date client advisories.
  • Handled high-value and complex client portfolios, providing end-to-end consultancy on visa strategies, documentation, and appeals.
  • Oversaw the implementation of technology platforms including CRM systems and digital application tracking tools to streamline operations and improve customer experience.

Senior finance manager

Icici Prudential Life Insurance Ltd.
Vadodara, Gujarat, India
11.2017 - 05.2023
  • Acted as the primary relationship manager between ICICI Prudential Life Insurance and ICICI Bank branches, providing frontline sales and advisory services.
  • Delivered tailored life insurance solutions to individual banking customers by assessing financial needs and long-term goals.
  • Collaborated closely with ICICI Bank staff to identify sales opportunities, generate leads, and achieve monthly and quarterly sales targets.
  • Conducted regular product training sessions and joint customer calls with bank staff to increase awareness and cross-selling effectiveness.
  • Maintained up-to-date knowledge of insurance products, regulatory guidelines, and market trends to ensure accurate client consultation.
  • Managed the complete sales cycle from lead generation to policy issuance and post-sale customer service.
  • Ensured high levels of customer satisfaction and policy persistency by providing excellent after-sales support and follow-ups.
  • Monitored daily branch activities, reported sales performance, and coordinated with regional managers for strategic sales planning.
  • Adhered strictly to compliance and ethical standards set by IRDAI and internal audit teams.
  • Recognised for consistently exceeding sales targets and maintaining top-tier client satisfaction ratings

Floor manager

Jagdish Food Zone Pvt. Ltd.
Vadodara, Gujarat, India
05.2016 - 11.2017
  • Oversaw daily floor operations within a high-volume food retail outlet specialising in traditional sweets, namkeen, live snacks, and confectionery.
  • Managed a team of 30 staff across sales, customer service, kitchen, and cleaning departments, ensuring smooth coordination and optimal performance.
  • Monitored product display, stock rotation, and hygiene standards to maintain a clean and appealing retail environment in line with health and safety regulations.
  • Handled customer queries and complaints efficiently, delivering excellent service and maintaining high customer satisfaction levels.
  • Trained and supervised staff on product knowledge, service protocols, and health standards, leading to increased productivity and reduced errors.
  • Coordinated with the kitchen and inventory team to ensure timely restocking and availability of fast-moving items.
  • Assisted with daily cash handling, sales reporting, and coordination with the accounts team for financial reconciliation.
  • Conducted routine quality checks on food items and live preparation counters to maintain brand standards and compliance.
  • Supported promotional activities and seasonal campaigns to boost footfall and drive sales.
  • Ensured operational efficiency during peak hours, festivals, and large customer inflows by effectively allocating staff and resources.

Store manager

Village News
Warlingham, Surrey
02.2011 - 11.2014
  • Managed day-to-day operations of a busy local newsagent, overseeing newspaper delivery logistics, retail sales, stock management, and customer service.
  • Organised and supervised the delivery of 400+ newspapers daily, ensuring timely distribution and accurate routing to residential and business customers.
  • Oversaw in-store sales of newspapers, magazines, confectionery, Hallmark gift cards, cigarettes, chocolates, and soft drinks, ensuring high levels of stock availability and merchandising.
  • Maintained excellent supplier relationships for timely restocking and negotiated favourable terms to optimise profit margins.
  • Handled cash management, daily reconciliation, and banking, ensuring full accountability and accurate financial records.
  • Trained and managed part-time staff and paper delivery personnel, delegating tasks and ensuring efficient shift coverage.
  • Monitored and adjusted stock levels using point-of-sale (POS) data and customer purchasing patterns to minimise wastage and out-of-stock situations.
  • Ensured compliance with age-restricted product sales, health and safety standards, and tobacco regulations.
  • Delivered friendly, consistent customer service and resolved issues quickly, maintaining strong community relationships and regular repeat business.
  • Implemented local promotions and seasonal displays to increase footfall and boost in-store sales.

Managing director

Shree Ram Mobile Sales
Vatra, Khambhat, Anand, Gujarat , India
08.2005 - 11.2009
  • Directed overall operations of a mobile sales and telecom distribution business, specialising in the retail and wholesale supply of Nokia, Reliance, and Samsung mobile phones.
  • Managed B2B and B2C sales, supplying handsets to local retailers and walk-in customers, ensuring consistent stock availability and competitive pricing.
  • Acted as a registered distributor for Airtel Telecommunications, overseeing the sale and activation of SIM cards, recharge vouchers, and talk-time balances.
  • Built and maintained strong relationships with telecom partners, mobile manufacturers, and retail clients to ensure smooth supply chain operations and after-sales service.
  • Led marketing and promotional campaigns to drive footfall and increase market penetration in the local region.
  • Managed inventory, procurement, and vendor coordination to optimise stock levels and reduce holding costs.
  • Distributed over 3,000+ SIM cards annually as an authorised Airtel distributor.
  • Supplied 2,000+ Nokia, Samsung, and Reliance phones yearly to 50+ retailers.
  • Boosted monthly recharge revenue by 30% through local marketing campaigns.
  • Handled financial planning, daily cash flow management, billing, and reconciliation with telecom companies and handset suppliers.
  • Supervised a small sales and service team, providing training on product knowledge, customer handling, and system processes.
  • Ensured compliance with telecom regulatory guidelines, mobile sales documentation, and customer verification (KYC) standards.
  • Consistently achieved monthly targets for handset sales and SIM activations, contributing to sustained business growth.

Education

Diploma in Business Management - Business Management

Rims College
City of London
12.2009 - 01.2011

Bachelor of Commerce - Accounting, Business Management, Economics

K.B Commerce College (Gujarat University)
Khambhat, Gujarat, INDIA
06.2005 - 04.2008

Secondary and Higher Secondary Educations - Commerce

The Undel High School
Khambhat, Gujarat, INDIA
06.2002 - 03.2005

Skills

  • Business & Operational Management Industry-Specific Skills Communication & Interpersonal Skills IT & Tools
  • Sales & Client Relationship Management
  • Technical proficiency
  • Dynamic decision-making
  • Corporate responsibility commitment
  • Business development

Affiliations

  • International Travel & Cultural Exploration
  • Business Networking & Industry Events
  • Technology & Mobile Trends
  • Community Service & Client Advising
  • Financial Literacy & Market Insights
  • Cooking & Food Culture
  • Regular Exercise & Gym Fitness (promotes discipline and well-being)
  • Quality Family Time (emphasises balance and personal values)

Languages

English
Proficient (C2)
Hindi
Proficient (C2)
Gujarati
Proficient (C2)

Interests & Personal Activities

  • International travel and exploring different cultures
  • Regular gym workouts and fitness training for mental and physical well-being
  • Quality family time and community involvement
  • Following mobile technology trends and retail innovations
  • Business networking and attending trade expos
  • Cooking and exploring global food culture

Timeline

Managing director

Migrate Mitra (A Travel and Visa Consultant)
04.2025 - Current

Partnership Director

Mindwing Career Consultant t/as Mindwing Overseas
05.2023 - 04.2025

Senior finance manager

Icici Prudential Life Insurance Ltd.
11.2017 - 05.2023

Floor manager

Jagdish Food Zone Pvt. Ltd.
05.2016 - 11.2017

Store manager

Village News
02.2011 - 11.2014

Diploma in Business Management - Business Management

Rims College
12.2009 - 01.2011

Managing director

Shree Ram Mobile Sales
08.2005 - 11.2009

Bachelor of Commerce - Accounting, Business Management, Economics

K.B Commerce College (Gujarat University)
06.2005 - 04.2008

Secondary and Higher Secondary Educations - Commerce

The Undel High School
06.2002 - 03.2005

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Tarun Patel