IT professional with extensive experience in Microsoft technologies, including ASP.NET, C#, and SQL. Expertise in web development tools such as HTML, JavaScript, and CMS systems. Proven ability to manage project life cycles from design to delivery, ensuring successful outcomes. Strong skills in strategic IT planning and delivering innovative technical solutions.
Overview
22
22
years of professional experience
8009
8009
years of post-secondary education
1
1
Certification
Work history
Senior IT Analyst
Bupa
Staines
01.2015 - 11.2025
Actively worked on end-to-end migration projects, collaborating with stakeholders to ensure deliverables within expected timeframes.
Led disaster recovery projects, providing regular updates and identifying risks through documentation.
Worked as Service Introduction Champion to support introduction of new application services in ACP UK regime.
Managed release and configuration tasks, including code deployments and monthly releases.
Designed and implemented BI-focused SSIS ETL packages for organisation's payments integrity management system. If this is out of action, business might lose £50k per day.
Supported Master Data Management system, coordinating with vendors to resolve critical issues and also liaise with Marketing team.
Executed business-as-usual activities, ensuring GDPR compliance and timely updates to managers and stakeholders.
Application & Systems Specialist
ORION Clinical Services Ltd.
Slough
10.2013 - 11.2014
Maintained organisation's intranet and extranet, designing and coding new screens and maintaining existing ones.
Supported key Oracle-based applications, including invoicing and time sheet systems.
Led technical initiatives on SugarCRM, analysing business needs and developing new layouts.
Set up new version of a survey application, creating customised surveys and managing associated configurations.
Collaborated effectively with cross-functional teams for successful project completion.
Application/Reporting Analyst
Lumesse (formerly Stepstone Solutions)
Luton
02.2010 - 10.2013
Configured 10 reporting servers for advanced SSRS reporting for nearly 500 clients globally.
Conducted performance analysis and deployed updated report models to enhance reporting accuracy.
Managed data imports and exports between diverse systems, ensuring effective integration.
Gathered requirements and documented processes for improved data handling practices.
Executed code changes in Perforce while logging relevant tickets in Salesforce CRM.
Produced detailed status reports on pending high-priority issues for triage and resolution.
Distributed ownership of issues among team members to promote accountability and efficiency.
Prepared comprehensive documentation to facilitate knowledge transfer across teams.
IT Analyst
Knowledge Hemispheres Ltd.
London
08.2008 - 01.2010
Managed multiple CMS websites, overseeing specification design and content analysis.
Integrated security patches and also, modified application layer and databases for enhanced functionality.
Played key role in rebranding and maintaining organisation's web portal through comprehensive support.
Executed planning and analysis to configure complete blogging channel for marketing traffic generation.
Designed a platform for newsletter publication via mass mailing (mailing to nearly 50 different potential clients fortnightly), optimising for SEO and Google Analytics.
Scheduled teleconferences and meetings with clients to clarify requirements and documented minutes of meetings.
Demonstrated expertise in web hosting and domain registration with associated configurations.
Led development team for e-learning courses, creating content tailored to customers' needs.
Assessed business needs, recommending suitable IT strategies accordingly.
Software Analyst/Engineer
Indus Valley Partners
New Delhi
09.2006 - 08.2007
Led development and support teams, managing daily processes for prime broker's trading information.
Mentored teams on correlating financial terminology with core business processes.
Automated financial data processing using Business Intelligence Suite and SSIS Packages.
Analysed SQL data for investment banks to streamline reconciliation processes.
Triaged daily and monthly issues (around 300 tickets monthly), ensuring accurate logging in system.
Developed Bloomberg API in C#.NET for hedge fund to manage financial asset details.
Implemented AJAX in web applications for in-house use by US-based hedge fund.
Integrated VBA application within ASP.NET environment using VSTO according to client specifications.
Software Engineer
Solitus Infotech Ltd.
Gurgaon
04.2004 - 08.2006
Developed user interfaces and implemented business logic on .NET platform.
Managed team support and optimisation of query resolution tracker system.
Facilitated T-SQL optimisation through efficient SQL coding techniques.
Handled database management using efficient SQL coding for queries, stored procedures, and functions.
Scheduled and managed teleconferences to comprehend client requirements and suggest solutions.
Prepared biweekly progress status reports for client review.
Worked with Visual Source Safe for configuration management.
Education
M.B.A. - Information Technology
Coventry University
UK
B.E. - Electronics and Telecommunication
India
A Level - Science With Computers
St.Paul's School
India
G.C.S.E -
St. Paul's School
India
Skills
Progressive experience in several Microsoft technologies such as ASPNET suite, Classic ASP, IIS, C#, VBNET, VBA, SQL suite, PL/SQL, BI – SSRS & SSIS
Worked at all levels of project life cycle including specification designing, development, implementation, testing, troubleshooting and supporting, and successfully delivering projects
Certification
Microsoft Certified Professional (MCP) in ASP.NET web applications using C#.
Brainbench certification in ASP.NET-Transcript ID (6086970)
REFERENCES
References available on request.
HOBBIES
Listening to music, watching movies, and playing sports
PROFILE
M.B.A. (Information Technology), UK & B.E. Electronics & Telecomm.
20+ years of work experience as an IT professional.
Strong ability in identifying problems and finding the best possible solutions.
Logical, Analytical and Good Interpersonal skills and commitment to perform quality work.