Tarryn Summers
Aberdeen
Summary
Dynamic professional with a strong foundation in customer service and support, adept at managing tasks and scheduling with precision. Proficient in Microsoft Office Suite and Google Workspace, offering expertise in data entry, filing, and spreadsheet development. Demonstrates exceptional communication skills and adaptability, ensuring effective collaboration across teams. Committed to leveraging skills in visual merchandising and research to drive organisational success.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Bookkeeper/Administrator
Soffit LTD
2024.02 - Current
- Administrative Support: Assisting with administrative tasks such as filing, data organisation, etc
- Creating and maintaining documentation
- Appointment Scheduling
- Bookkeeping and Expense tracking.
- Reconciled financial accounts and identified discrepancies, resulting in improved accuracy of financial statements
- Generated weekly, monthly, and annual financial reports for management
- Remote
Customer Support Advisor
Panelscreens LTD
2024.02 - Current
- Task management: organising and managing schedules, appointments, and reminders
- Communication: responding to emails, messages, and inquiries
- Handling phone calls and forwarding important information
- Conducting online research on various topics, gathering insights and data for decision-making
- Data Entry and Management: Entering data into spreadsheets, databases, and other software
- Keeping records updated and organised
- Customer Support: Assisting customers with inquiries and resolving issues
- Administrative Support: Assisting with administrative tasks such as filing, data organisation, etc
- Taking meeting minutes and organising notes
- Creating and maintaining documentation
- Appointment Scheduling
- Bookkeeping and Expense tracking.
- Coordinated virtual meetings with remote teams, ensuring that all meetings ran on time and within budget
- Reconciled financial accounts and identified discrepancies, resulting in improved accuracy of financial statements
- Generated weekly, monthly, and annual financial reports for management
- Remote-Remote
Pupil Support Assistant
Mile End Primary School
Aberdeen
2020.08 - 2024.02
- Provide tailored assistance to students in practical tasks, supporting their academic progress.
- Facilitate engaging math activities and number games to enhance learning
- Assist students in maintaining focus and concentration during tasks
- Collaborate with teachers to reinforce curriculum concepts through practice
- Guide students in utilising research skills and ICT equipment effectively
- Apply specialised communication techniques to engage students with unique needs.
- Collaborated with parents and carers for better home-school communication.
- Attended staff meetings, contributing valuable insights into pupil progress.
- Handled sensitive situations like bullying or conflicts between students promptly and effectively.
- Assisted on school trips, ensuring children's safety whilst enjoying educational outings.
Residential Care and Education Support Worker
VSA, Linn Moor Residential School
2019.06 - 2021.07
- Supported children and young adults with autism and learning difficulties
- Employed effective communication to engage and relate to individuals
- Adapted to diverse care and education environments, promoting holistic development
- Managed complex and challenging behaviour with a patient and empathetic approach.
- Responded to patient inquiries and provided education and guidance to ensure that they understood their care plan
- Provided education and guidance to patients and their families on preventive care, treatment plans, and self-care management
- Trained and supervised junior care staff to support the delivery of safe and effective nursing care
Assistant Manager
Whistles Ltd
Glasgow
2018.08 - 2020.05
- Represented the brand at events, contributing to positive customer experiences
- Maintained visual merchandising standards for an appealing shopping environment
- Gathered and analysed competitor information to inform strategic decisions
- Resolved customer complaints with a solutions-oriented attitude.
- Coached and mentored employees to help them reach their full potential, resulting in an X% increase in productivity
- Analysed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction by X%
Concession manager
House of Fraser Ariella Clothing Ltd
Glasgow
2015.01 - 2018.07
- Introduced successful sales incentives to motivate team members towards achieving targets.
- Implemented promotional campaigns that boosted brand visibility in the market.
- Assisted in recruiting new staff members, contributing to a strong retail team structure.
- Coordinated with suppliers whilst maintaining a well-stocked inventory at all times.
Florist
XOXO florist
Aberdeen
2013.08 - 2014.12
Supervisor
Ness Clothing
Edinburgh
2010.07 - 2013.05
Education
HND - Social Sciences
Glasgow Clyde Bank College
Glasgow 2009.01 - 2011.01
Diploma of Higher Education - Accounting Level 3 and 4
AAT
Aberdeen 2023.03 - 2025.05
Skills
- Adaptability
- Bookkeeping
- Communication skills
- Customer service and support
- Data entry and filing
- Google Workspace proficiency
- Management and multitasking
- Microsoft Office Suite expertise
- Research and scheduling
- Spreadsheet development
- Task management and meeting minutes
- Visual merchandising
Certification
- Driving Licence
- AAT
Languages
English
Fluent
Affiliations
- climbing and bouldering
- hiking
- swimming
Timeline
Bookkeeper/Administrator
Soffit LTD
2024.02 - Current
Customer Support Advisor
Panelscreens LTD
2024.02 - Current
Diploma of Higher Education - Accounting Level 3 and 4
AAT
2023.03 - 2025.05
Pupil Support Assistant
Mile End Primary School
2020.08 - 2024.02
Residential Care and Education Support Worker
VSA, Linn Moor Residential School
2019.06 - 2021.07
Assistant Manager
Whistles Ltd
2018.08 - 2020.05
Concession manager
House of Fraser Ariella Clothing Ltd
2015.01 - 2018.07
Florist
XOXO florist
2013.08 - 2014.12
Supervisor
Ness Clothing
2010.07 - 2013.05
HND - Social Sciences
Glasgow Clyde Bank College
2009.01 - 2011.01