Summary
Overview
Work history
Education
Skills
Timeline
Generic
Tarren Jacobs

Tarren Jacobs

Birmingham,West Midlands

Summary

I am a goal orientated Sales Representative with extensive expertise in the healthcare industry in both England and South Africa, I have experience in building interpersonal relationships and applying product knowledge effectively in and out of theatre . Over my years at Zimmer Biomet I have demonstrated strong communication skills and customer relationship management.

I am passionate about medical education and sharing expertise across the whole team , I have worked alongside marketing to deliver training sessions around key focus products , new products and new starter training .

I am adept at maintaining operating theatre etiquette and ensuring time efficiency, with a keen focus on advancing my career goals within Zimmer Biomet.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work history

Sales representative (Extremities)

Zimmer Biomet
Birmingham, west midlands
01.2024 - Current
  • Achieved and exceeded sales targets in line with client growth across all upper extremities products and services.
  • Stayed abreast of latest industry trends, incorporating insights into sales strategies.
  • Understood customer needs to craft exceptional sales journeys.
  • Established strong professional relationships with key healthcare professionals for increased sales, resulting in high levels of customer satisfaction and loyalty.
  • Established strong relationships with key industry players to expand business reach.
  • Enhanced company reputation with excellent customer service skills.
  • Organised regular visits to healthcare facilities, maintaining robust relationships with customers and stakeholders.
  • Designed and delivered training sessions on new products thereby empowering healthcare practitioners with the necessary knowledge and skills needed .
  • Facilitated onboarding new starters, help set up training programs to enhance their skills thereby positively impacting overall team performance.
  • Mentor new starter
  • Increased customer engagement by delivering high-quality product demonstrations.
  • Utilised industry knowledge to identify potential leads in under-served areas for market expansion opportunities.
  • Demonstrated product features and functions to engage potential customers.
  • Championed cross-selling initiatives to maximise sales volume and profit margins.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Reviewed competitor performance and adapted sales strategy accordingly.
  • Managed stock levels efficiently, avoiding shortages whilst maintaining optimal inventory turnover rate.
  • Consignment and Loan set management .
  • Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
  • Effectively handled daily customer meetings, sales calls, account management tasks and surgeries , improving sales team efficiency.

Senior Clinical support specialist

Zimmer Biomet
Birmingham, West Midlands
06.2019 - 12.2023
  • Assist Sales representatives to achieved and exceeded sales targets in line with client growth across all upper extremities products and services.
  • Stayed abreast of latest industry trends, incorporating insights into sales strategies.
  • Established strong professional relationships with key healthcare professionals for increased sales, resulting in high levels of customer satisfaction and loyalty.
  • Enhanced company reputation with excellent customer service skills.
  • Designed and delivered training sessions on new products thereby empowering healthcare practitioners with the necessary knowledge and skills needed .
  • Facilitated onboarding new starters, help set up training programs to enhance their skills thereby positively impacting overall team performance.
  • Mentor new starters
  • Increased customer engagement by delivering high-quality product demonstrations.
  • Maintained extensive knowledge of all products offered, assisting in informative customer interaction.
  • Managed stock levels efficiently, avoiding shortages whilst maintaining optimal inventory turnover rate.
  • Manage out of date implants , consignment management .
  • Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
  • Provide in theatre cover to support and facilitate surgeries as needed across Southern Extremities team.
  • Effectively handled daily customer meetings, sales calls, account management tasks and surgeries , improving sales team efficiency.

Registered nurse - Orthopaedic theatre manager

Greys Hospital
Pietermaritzburg, Kwa-Zulu Natal (South Africa)
06.2018 - 03.2019
  • Registered Nurse - trained as scrub nurse , Anaesthetic nurse , Recovery room practitioner , Orthopaedic theatre team leader and Shift leader.
  • Ensured adherence to SANC code at all times; upheld the highest standard of ethical practices during service delivery.
  • Facilitated communication between patients' families and doctors; fostered trust and transparency in care process.
  • Mentored junior nursing staff; contributed to professional development within department.
  • Designed and delivered Orthopaedic theatre scrub training programme
  • Worked as part of a multidisciplinary team to deliver high-quality care.
  • Ensured infection control protocols where adhered to at all times.
  • Kept abreast with latest developments in nursing practices, enhancing professional growth.
  • Boosted operational efficiency by organising surgical tools and equipment beforehand.
  • Improved surgical team efficiency with clear and concise communication.
  • Managed inventory of surgical equipment to ensure availability.
  • Handled emergency situations calmly, minimising potential risks to patients and staff.
  • Prepared operating room for specific surgery requirements.
  • Prevented theatre disruptions by stocking supplies and equipment in line with surgical needs.
  • Yearly procurement planning for Orthopaedic theatres

Trauma Sales Representative

Smith and Nephew
Pietermaritzburg, Kwa-Zulu Natal (South Africa)
04.2017 - 05.2018
  • Achieved and exceeded sales targets in line with client growth across all upper extremities products and services.
  • Stayed abreast of latest industry trends, incorporating insights into sales strategies.
  • Understood customer needs to craft exceptional sales journeys.
  • Established strong professional relationships with key healthcare professionals for increased sales, resulting in high levels of customer satisfaction and loyalty.
  • Established strong relationships with key industry players to expand business reach.
  • Enhanced company reputation with excellent customer service skills.
  • Organised regular visits to healthcare facilities, maintaining robust relationships with customers and stakeholders.
  • Designed and delivered training sessions on new products thereby empowering healthcare practitioners with the necessary knowledge and skills needed .
  • Increased customer engagement by delivering high-quality product demonstrations.
  • Utilised industry knowledge to identify potential leads in under-served areas for market expansion opportunities.
  • Demonstrated product features and functions to engage potential customers.
  • Championed cross-selling initiatives to maximise sales volume and profit margins.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Reviewed competitor performance and adapted sales strategy accordingly.
  • Managed stock levels efficiently, avoiding shortages whilst maintaining optimal inventory turnover rate.
  • Manage out of date implants , consignment management .
  • Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
  • Effectively handled daily customer meetings, sales calls, account management tasks and surgeries , improving sales team efficiency.

Registered Nurse - Orthopaedic Theatre Manager

Greys Hospital
Pietermaritzburg, Kwa-Zulu Natal (South Africa)
02.2012 - 03.2017
  • Registered Nurse - trained as scrub nurse , Anaesthetic nurse , Recovery room practitioner , Orthopaedic theatre team leader and Shift leader.
  • Ensured adherence to SANC code at all times; upheld the highest standard of ethical practices during service delivery.
  • Facilitated communication between patients' families and doctors; fostered trust and transparency in care process.
  • Mentored junior nursing staff; contributed to professional development within department.
  • Designed and delivered Orthopaedic theatre scrub training programme
  • Worked as part of a multidisciplinary team to deliver high-quality care.
  • Ensured infection control protocols where adhered to at all times.
  • Kept abreast with latest developments in nursing practices, enhancing professional growth.
  • Boosted operational efficiency by organising surgical tools and equipment beforehand.
  • Improved surgical team efficiency with clear and concise communication.
  • Managed inventory of surgical equipment to ensure availability.
  • Handled emergency situations calmly, minimising potential risks to patients and staff.
  • Prepared operating room for specific surgery requirements.
  • Prevented theatre disruptions by stocking supplies and equipment in line with surgical needs.
  • Yearly procurement planning for Orthopaedic theatres

Education

Diploma of Higher Education - Theatre Nursing Science

Diploma In Operating Theatre Nursing Science
Durban - Kwa-Zulu Natal (South Africa)
03.2014 - 02.2015

Diploma of Higher Education - Nursing - General - Psychiatric - Midwifery - Community

Diploma In Nursing, General , Psychiatric, Midwifery and Com
Pietermaritzburg - Kwa-Zulu Natal (South Africa)
01.2006 - 12.2010

Skills

  • Field sales experience
  • Interpersonal relationships building
  • Product knowledge application
  • Healthcare industry expertise
  • Specialised product training
  • Field sales experience
  • Time efficiency
  • Customer relationship management
  • Strong communication skills
  • Registered Nurse and Midwife
  • Operating theatre Expertise
  • Mentor

Timeline

Sales representative (Extremities)

Zimmer Biomet
01.2024 - Current

Senior Clinical support specialist

Zimmer Biomet
06.2019 - 12.2023

Registered nurse - Orthopaedic theatre manager

Greys Hospital
06.2018 - 03.2019

Trauma Sales Representative

Smith and Nephew
04.2017 - 05.2018

Diploma of Higher Education - Theatre Nursing Science

Diploma In Operating Theatre Nursing Science
03.2014 - 02.2015

Registered Nurse - Orthopaedic Theatre Manager

Greys Hospital
02.2012 - 03.2017

Diploma of Higher Education - Nursing - General - Psychiatric - Midwifery - Community

Diploma In Nursing, General , Psychiatric, Midwifery and Com
01.2006 - 12.2010

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Tarren Jacobs