Tarnya Davis
Birmingham
Summary
A highly organised and reliable professional with a background in frontline public services, healthcare transport, and law enforcement support. Proven ability to handle sensitive information with discretion, deliver outstanding customer care, and manage administrative duties in fast-paced, high-pressure environments. Digitally confident and ready to transfer my skills to a remote administrative role. Seeking a home-based position where I can continue to provide efficient support and communication services.
Overview
8
8
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Cleaner
Mitchells & Butlers
05.2024 - 04.2025
- Maintained cleanliness in public areas while adhering to health and safety protocols.
- Managed time efficiently across various locations and routines.
- Strictly followed company policies on chemical usage, minimising potential health risks.
- Conducted routine inventory checks on cleaning supplies to ensure availability of essential items.
Custody Officer
West Midlands Police
Birmingham
10.2022 - 01.2023
- Conducted welfare checks and observations on detainees to ensure safety and wellbeing.
- Managed biometric data collection including fingerprints, photographs, and DNA samples.
- Maintained accurate digital records and processed reports efficiently.
- Liaised with officers and external agencies via email and telephone for effective communication.
Ambulance Care Assistant (ACA)
St John Ambulance
Birmingham
05.2019 - 10.2022
- Coordinated local and national patient transportation services.
- Communicated with hospitals, care homes, and support services to ensure seamless operations.
- Maintained high standards for vehicle checks, cleanliness, and reporting accuracy.
- Completed electronic and paper-based documentation for patient care efficiently.
Patient Transport Assistant
West Midlands Ambulance Service
Birmingham
01.2017 - 12.2018
- Liaised with control using computer systems and communication devices.
- Conducted daily checks on vehicles and equipment to ensure operational safety.
- Assisted patients with mobility aids, ensuring safe transfers.
- Maintained accurate records, including transport and incident reports.
Education
OCR Level 3 National Extended Diploma - Sport
Redditch New College
Redditch, Worcestershire 01.2009 - 01.2011
GCSEs -
Colmers School & Sports College
Birmingham 01.2007 - 06.2009
BTEC Level 2 - Healthcare support services
Pearson
BirminghamSkills
- Written and verbal communication
- Email proficiency
- Record systems management
- Microsoft Office Skills
- Confidential information handling
- Data entry skills
- Customer service excellence
- DBS checked status
Certification
- Emergency First Aid
- Safeguarding Children
Languages
English
Native
References
References available upon request.
Timeline
Cleaner
Mitchells & Butlers
05.2024 - 04.2025
Custody Officer
West Midlands Police
10.2022 - 01.2023
Ambulance Care Assistant (ACA)
St John Ambulance
05.2019 - 10.2022
Patient Transport Assistant
West Midlands Ambulance Service
01.2017 - 12.2018
OCR Level 3 National Extended Diploma - Sport
Redditch New College
01.2009 - 01.2011
GCSEs -
Colmers School & Sports College
01.2007 - 06.2009
BTEC Level 2 - Healthcare support services
Pearson
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