Tareq Mohammed
Birmingham,West Midlands
Summary
I am a dedicated and motivated individual with over three years of experience in both retail and hospitality. My background has given me excellent customer service, communication, and teamwork skills, as well as the ability to stay calm and efficient in fast-paced environments. I am confident in supporting customers, managing payments, replenishing stock, and maintaining high standards of cleanliness and presentation. I enjoy working with people, solving problems, and contributing to a positive team atmosphere. Always eager to learn and take on new challenges, I am committed to delivering excellent results and making a valuable contribution to any workplace.
Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Retail worker
Asda
Birmingham/ West Bromwich, West Midlands
12.2023 - Current
- Delivered excellent customer service by assisting shoppers, handling enquiries, and resolving issues in a professional manner.
- Operated tills, processed transactions accurately, and handled cash and card payments securely.
- Replenished stock and ensured shelves were fully stocked, well-presented, and rotated in line with company standards.
- Worked in a fast-paced environment, consistently meeting performance targets and supporting team members to achieve store goals.
- Maintained store cleanliness and followed health and safety procedures to ensure a safe shopping environment.
- Gained experience working across multiple departments, demonstrating flexibility and adaptability.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
Waiter
Pickles
Market Drayton, Shropshire
01.2021 - 07.2022
- Provided excellent customer service by welcoming guests, taking orders, and ensuring a positive dining experience.
- Communicated effectively with kitchen and bar staff to maintain smooth service and minimise delays.
- Handled cash, processed card payments, and issued receipts accurately.
- Cleaned, sanitised, and organised food storage areas, utensils, and dining spaces to maintain high hygiene standards.
- Responded to guest complaints with professionalism, resolving issues quickly to ensure customer satisfaction.
- Contributed to a positive team environment by supporting colleagues and maintaining high presentation and service standards.
Education
GCSEs/ A-levels - Business/Sports/I.T/Sociology
Holly Lodge High School
Smethwick, Sandwell 09.2017 - 07.2024
Skills
- Strong communication and interpersonal skills
- Cash handling and till operations
- Stock replenishment and organisation
- Problem-solving and conflict resolution
- Ability to thrive in fast-paced environments
- Customer-focused with excellent listening skills
- Team player with adaptability across roles
- Knowledge of cleaning and hygiene standards
Affiliations
I enjoy staying active through football, running, and gym training, which help me maintain discipline, perseverance, and teamwork—qualities I bring into my professional life. I also pursue personal growth and creativity through coaching youth sports, participating in fitness challenges, exploring outdoor activities such as hiking or cycling, and travelling to experience new cultures and perspectives. These hobbies enhance my problem-solving, leadership, communication skills, and adaptability.
Languages
English
Native
Certification
Soft Skills & Personal Development Trainings
- Leadership, Communication, or Negotiation workshops
- Time Management / Productivity trainings
- Public Speaking / Presentation skills (e.g., Toastmasters certificate)
- Emotional Intelligence / Teamwork workshops
Timeline
Retail worker
Asda
12.2023 - Current
Waiter
Pickles
01.2021 - 07.2022
GCSEs/ A-levels - Business/Sports/I.T/Sociology
Holly Lodge High School
09.2017 - 07.2024