Taran Dosanjh
Derby,Derbyshirere
Summary
Highly skilled professional with robust problem-solving abilities and a strong background in customer service. Demonstrates excellent written and verbal communication skills, alongside outstanding relationship-building capabilities. Adept at data entry and proficient in Microsoft Office, with a keen attention to detail and experience in multidisciplinary teamwork. Committed to leveraging these competencies to drive organisational success and foster a collaborative work environment.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Costa
Derby
01.2021 - 11.2024
- Operating checkout and served customers at a high-traffic location
- Preparing food and refreshments
- Providing exceptional customer service and handling customer enquiries
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Trained new baristas on proper coffee preparation techniques
- Operated cash registers and handled cash and card transactions
- Memorised or referenced readily accessible information to relay to customers
- Collaborated with team members to ensure a positive customer experience from start to finish
- Remembered personal preferences and allergy information to build customer loyalty
- Delivered high-quality customer service to promote company's culture, values, and mission
TKMAXX
Derby
10.2020 - 01.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Enticed customers with sales and promotions to boost sales
- Promoted visual presentation standards by keeping store replenished
- Used product knowledge for handling objections
- Handled customer complaints and inquiries in a courteous and efficient manner
- Promoted benefits of store credit cards and customer loyalty programs
- Operated cash register and POS to process sales transactions and handle payments
- Assisted customers with product selection to ensure customer satisfaction
- Met merchandising standards by keeping store stocked and products faced
Education
GCSE - English Literature, English Language, Math’s, Core Science, Electronics, Geography, ICT
Littleover Community School
01.2015 - 01.2019
Level 2 Diploma - Mechanical Engineering Technologies
Stephen Burke Construction Academy, Burton & South Derbyshire College
01.2019 - 01.2020
BTEC Level 3 Award - Advanced Manufacturing
Derby College Group
01.2020 - 01.2022
BA (Hons) - Business Management
University of Derby
09.2022 - 04.2024
Skills
- Excellent written and verbal Communication skills
- Outstanding communication and relationship-building skills
- Robust problem-solving
- Leadership skills ability to lead a team
- Health and Safety Compliance
- Customer Service
- Attention to Detail
- Multidisciplinary teamwork
- Data Entry
- Microsoft Office expertise
Affiliations
- swimming
- Travelling
References
References available upon request.
References
Available on request
Timeline
BA (Hons) - Business Management
University of Derby
09.2022 - 04.2024
Costa
01.2021 - 11.2024
TKMAXX
10.2020 - 01.2021
BTEC Level 3 Award - Advanced Manufacturing
Derby College Group
01.2020 - 01.2022
Level 2 Diploma - Mechanical Engineering Technologies
Stephen Burke Construction Academy, Burton & South Derbyshire College
01.2019 - 01.2020
GCSE - English Literature, English Language, Math’s, Core Science, Electronics, Geography, ICT
Littleover Community School
01.2015 - 01.2019
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