Tara Galliver Stanga
Harrogate
Summary
A skilled professional with expertise in mediation and diplomacy, supply chain management, and change management. Demonstrates proficiency in customer relationship management and client liaison, ensuring effective communication and satisfaction. Experienced in HR administration, safeguarding practices, and records management, contributing to streamlined operations and compliance. Committed to leveraging skills for organisational growth and efficiency.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
Work history
Senior business support officer
NYC
Harrogate, North Yorkshire
01.2017 - Current
- Streamlined communication processes to foster effective team collaboration.
- Implemented new administrative procedures that enhanced workflow efficiency.
- Managed customer queries and complaints, boosting client satisfaction levels.
- Coordinated travel arrangements to support executive team's business trips efficiently.
Waitress
Harefield Hall
Harrogate
01.2023 - 01.2024
- Met special dietary requests with careful preparation and presentation of dishes.
- Advanced team efficiency by assisting in training new waitstaff members.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Maintained clean and organised dining area for customer comfort.
Waitress
Olleys
Harrogate, North Yorkshire
02.2014 - 01.2019
- Accurately handled cash transactions, ensuring balanced till at end of shift.
- Ordered and stocked beverage supplies to maintain availability of popular drinks.
- Optimised workflow during busy periods through effective coordination with kitchen staff.
- Provided efficient and friendly service, enhancing customer satisfaction.
Bar waiter
Paradise
London
12.2001 - 11.2005
- Instituted innovative cocktail ideas, expanding variety on drinks menu.
- Established rapport with customers to foster a welcoming bar atmosphere.
- Enhanced guest dining experience through comprehensive menu item knowledge.
- Collaborated with kitchen staff to ensure timely order fulfilment.
Education
Bachelor of Arts - HIstory
University of Sussex
Brighton 09.1999 - 06.2005
Skills
- Mediation and diplomacy
- Supply chain management
- Change management
- Customer relationship management
- Client liaison
- HR administration
- Safeguarding practices
- Records management
Languages
French
Elementary
Accomplishments
First Aid Training in The Workplace
Safe Handling Training
Health and Safety Training at Work
Affiliations
Walking and running and spending time in the local area!
Sailing and skiing.
References
References available upon request.
Timeline
Waitress
Harefield Hall
01.2023 - 01.2024
Senior business support officer
NYC
01.2017 - Current
Waitress
Olleys
02.2014 - 01.2019
Bar waiter
Paradise
12.2001 - 11.2005
Bachelor of Arts - HIstory
University of Sussex
09.1999 - 06.2005
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