Tara Carolan-Dendle
Tonypandy,Rhondda Cynon Taf
Summary
Dedicated educator with a strong foundation in physical education supervision and a deep understanding of autism spectrum disorder. Skilled in adaptable communication, motivating reluctant learners, and delivering constructive feedback. Proficient in lesson planning, creative resource development, and maintaining confidential pupil records. Committed to fostering multicultural awareness and behavioural understanding within the classroom. Career goal: to enhance professional development through proactive communication and positive reinforcement techniques.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work history
Horse riding instructor
freelance
south wales, All areas
09.2010 - Current
- Developed customised lesson plans to enhance riders' skills and confidence.
- Delivered safety briefings to ensure adherence to riding regulations and best practices.
- Assessed individual riding abilities to tailor instruction for optimal learning outcomes.
- Mentored junior instructors to foster professional development and teaching techniques.
- Organised group riding sessions to promote teamwork and social interaction among riders.
- Implemented training programmes focusing on horse care and riding techniques for diverse skill levels.
- Ensured proper care of horses with regular health checks.
- Demonstrated correct riding techniques to facilitate faster learning.
- Evaluated student's performance regularly for targeted improvement plans.
- Gave private lessons to dedicated learners, enhancing their skills greatly.
- Upheld high standards of animal welfare whilst teaching students about equine care.
- Devised practical assessments, accurately gauging rider capabilities.
Counter server
Lu Sang
Tonyrefail, Rhondda Cynon Taf
06.2017 - 09.2018
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organisation of service area to ensure a welcoming environment for customers.
- Collaborated with team members to enhance workflow and improve overall service efficiency.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Prepared food and beverages according to established recipes and presentation standards.
- Managed inventory levels by restocking supplies and reporting shortages to management promptly.
- Handled cash transactions accurately while ensuring compliance with financial procedures.
- Resolved customer complaints tactfully, enhancing overall satisfaction and loyalty.
- Demonstrated flexibility in work hours covering both opening and closing shifts.
- Worked efficiently under pressure maintaining composure during busy meal times.
Bar staff member
Festival Club
Gilfach Goch, Rhondda Cynon Taf
01.2010 - 01.2015
- Managed customer orders efficiently whilst ensuring accurate drink preparation.
- Maintained cleanliness of bar area and adhered to health and safety regulations.
- Assisted in training new staff members on bar operations and customer service standards.
- Collaborated with team to ensure timely service during peak festival hours.
- Developed knowledge of drink recipes and menu items to enhance customer experience.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Restocked bar efficiently during busy periods.
- Ensured customer satisfaction by providing excellent service.
- Operated cash register and processed payments accurately whilst handling cash responsibly.
- Prepared beverages, ensuring consistent quality.
- Rotated stock regularly, reducing waste from expired products.
- Helped organise special events at the bar.
- Assisted in training new staff, contributing to team efficiency.
- Checked identification to maintain legal compliance.
- Adhered to health and safety regulations strictly.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Managed bar inventory for efficient operation.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
Customer advisor
Lloyds Banking Group
Pencoed, County Borough of Bridgend
01.2010 - 01.2011
- Assisted customers in resolving inquiries and provided tailored product recommendations.
- Handled complex customer interactions ensuring a seamless experience throughout.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Delivered accurate information regarding banking products and services to clients.
- Managed customer accounts and updated information in internal systems efficiently.
Counter server
SPAR
Gilfach Goch, Rhondda Cynon Taf
01.2008 - 01.2010
- Provided exceptional customer service by taking orders accurately and efficiently.
- Maintained cleanliness and organisation of counter area to ensure a welcoming environment.
- Assisted in preparation of food and beverages to meet customer expectations and preferences.
- Handled payments and processed transactions using point-of-sale systems with attention to detail.
Education
Higher National Diploma - Horse management
Pencoed College
Bridgend, County Borough of Bridgend 09.2008 - 09.2010
Skills
- Strong empathy
- Physical education supervision
- Aid in exam preparation
- Adaptable communication style
- Constructive feedback delivery
- Reporting to parents
- Motivating reluctant learners
- Resilience and perseverance
- Creative lesson resources development
- Maintaining confidential pupil records
- Conflict resolution within classroom
- Autism spectrum disorder understanding
- Classroom displays creation
- Proactive communication
- Positive reinforcement techniques usage
- Patient demeanor in tutoring
- Multicultural awareness
- Behavioural understanding
- Lesson planning
- Professional Development
Affiliations
- My hobby and passion is horse riding
Timeline
Counter server
Lu Sang
06.2017 - 09.2018
Horse riding instructor
freelance
09.2010 - Current
Bar staff member
Festival Club
01.2010 - 01.2015
Customer advisor
Lloyds Banking Group
01.2010 - 01.2011
Higher National Diploma - Horse management
Pencoed College
09.2008 - 09.2010
Counter server
SPAR
01.2008 - 01.2010