Tapan Pratap

At Denbighshire County Council, I spearheaded the deployment of Smart Business Engine (SBE) and Smart Application Space (SAS)—two AI-powered, no-code platforms engineered to modernize public service delivery and mentor frontline staff.

Key Highlights:

Mentoring the Mentors: Designed digital ecosystems to coach, assess, and continuously improve the skills of public service mentors supporting employability and wellbeing programs.

Cross-Council Collaboration: Enabled peer review and knowledge sharing between mentors across multiple local authorities through SAS-driven collaboration tools.

Outcome Delivery: Achieved a 30% increase in mentoring consistency, 25% faster feedback cycles, and higher mentor satisfaction ratings.

These initiatives aligned with strategic goals from the Denbighshire County Council Employment and Skills Plan and Working Denbighshire Digital Strategy, helping Denbighshire County Council set a benchmark for digital-first, citizen-centric services.

At Happiest Minds Technologies, I led the architecture and delivery of Industrial and Consumer IoT solutions. I designed and deployed ORION (https://blp.co.in/product/#orionApplication), enabling real-time monitoring and analytics across Oil & Gas, Cement, and Automotive sectors, including building key modules like PULSE and COGNITO. I also architected Thing Center (https://www.renesas.com/us/en/software-tool/quick-connect-iot-platform), implementing remote command/control, zone monitoring, and complex event processing for consumer IoT devices. Leading a cross-functional team, I delivered scalable, real-time decision systems, driving digital transformation and OEM-to-consumer engagement.

At Airvana, I worked as a Team Lead, spearheading the development of the Device Management System (DMS) for LTE technologies and the Enterprise Management System (EMS) for networking solutions. I utilized Spring Enterprise Framework, Java, and Vaadin UI to build robust, scalable platforms tailored for device and enterprise network management. I managed deployments using IBM WebSphere Application Server, ensuring secure, high-performance delivery across environments. Collaborating with cross-functional engineering teams, I played a key role in optimizing network management capabilities, supporting real-time device monitoring, configuration, and enterprise system operations.

At Relevance Lab, I led projects focused on Supply Chain Management and Logistics Solutions for Teckwah Industrial Corporation Pte Ltd. I worked extensively with J2EE, JavaScript, Apache Tomcat, and JBoss technologies, using Oracle as the backend database. My responsibilities included designing modules for Warehouse Management, Inventory Control, Order Processing, and Shipment Tracking, ensuring real-time visibility across the supply chain. I optimized key workflows such as Order Fulfillment, Stock Replenishment, and Returns Management, enhancing operational efficiency and accuracy. I collaborated with logistics stakeholders to deliver scalable, secure, and high-performing enterprise solutions.

At Galaxe Solutions, I worked as a Senior Developer, specializing in Java and J2EE technologies within the healthcare domain. I was actively involved in developing Clinical Trial Management Systems (CTMS) for leading pharmaceutical companies, supporting patient enrollment, trial tracking, and data management processes. My role emphasized ensuring HIPAA compliance, maintaining data privacy, and building secure, scalable systems for sensitive healthcare data. I collaborated closely with clinical and regulatory teams to deliver solutions that streamlined trial operations, improved reporting accuracy, and supported regulatory submissions, contributing to faster and more efficient pharmaceutical research cycles.

At Infosys, I was involved in tools development for automation testing, supporting a major banking client’s Java and SQL platforms. During this period, I developed and maintained two key platforms: REDCAT, an automation framework for regression and defect tracking, and SOLCAT (Solution Case Tracker), a real-time case management tool designed to streamline incident handling and resolution. I provided 24/7 support, ensuring system stability and rapid response to client needs. My work focused on enhancing testing efficiency, improving defect management processes, and delivering scalable automation solutions that reduced turnaround time for the banking operations.