Taofeek Olawoyin
Manchester
Summary
Detail-oriented professional with extensive experience in property management and operational support, consistently delivering exceptional results. Demonstrated expertise in customer service, property and tenant relations, and stakeholder engagement, fostering strong partnerships and enhancing satisfaction. Proficient in compliance adherence while efficiently managing maintenance, leasing, and property administration processes. Committed to optimizing service level agreements to ensure seamless delivery and resolution of issues, contributing to overall operational excellence.
Overview
8
8
years of professional experience
Work History
Property Manager
ZAP Property
03.2024 - Current
- Worked closely with accounting and operations team to support budgeting and long-term planning.
- Resolved tenant issues promptly and fairly, maintaining positive relationship while minimizing disputes.
- Conducted regular property inspections to ensure maintenance standards and safety regulations were met.
- Handled tenant inquiries, lease agreement, renewal, move-ins and move-outs with care and professionalism.
Facility Manager
Olivian Homes
11.2023 - 03.2024
- Collaborated Closely with HR and Operations team to maintain a clean, efficient and positive work environment.
- Oversaw preventive maintenance programs for HVAC, electrical, plumbing and security systems.
- Ensured workplace health and safety standards were met, conducting regular inspections and risk assessment.
- Supervised facility staff and cleaning teams, providing clear direction and fostering a culture of accountability and teamwork.
Customer Service Supervisor
Dexacube PTY
07.2017 - 01.2023
- Supervise daily customer service operations to ensure all guests receive high-quality, personalized service.
- Build positive relationships with guests, VIP clients, and long-term customers to encourage repeat business.
- Monitor staff performance, provide coaching and feedback, and assist with employee evaluations.
- Oversee front office or customer service desk operations to ensure efficiency and accuracy in guest handling.
Education
Bachelor of Business Administration BBA -
Regenesys Business School
South Africa01.2019
Skills
- Excellent Communication
- Time Management
- Team Collaboration
- Facility Safety
- Compliance Awareness
- Budget management
- Tenant relations
- Property inspections
- Lease administration
- Customer relations
- Clear communication
- Maintenance management
Accomplishments
- Managed property inspection and ensured facilities met safety and compliance standards.
- Improved property inspection compliance to 100% (from 85%) by creating structured inspection calendar.
- Maintained occupancy rate of 96% across portfolio of Zap Property units using targeted marketing.
- Led property refurbishment project and completed in 2 weeks ahead of schedule and under budget by 6%.
- Resolved 95% of tenant complaints within 48 hours by establishing a clear escalation process and collaborating with teams.
- Successfully managed multiple property in a hybrid environment. Balancing on-site operations, tenant relations and remote administrative tasks through digital tools.
References
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
ZAP Property
03.2024 - Current
Facility Manager
Olivian Homes
11.2023 - 03.2024
Customer Service Supervisor
Dexacube PTY
07.2017 - 01.2023
Bachelor of Business Administration BBA -
Regenesys Business School