Tanya Kohu

I acquired 1 month of work experience as a receptionist at my local GP. I learnt how to arrange appointments for patient. always maintaining confidentiality and handle incoming calls with respect. I learnt how to remain calm and collected in challenging circumstances and interactions. high-volume requirements were met with enthusiasm, quality service, and support. also accompanied policies and procedures to guarantee smooth daily operations. Also learnt how to utilise office 365.

I have worked in customer service. I learned skills to improve my knowledge and gain experience, such as resolving customer service issues in a timely manner, providing extraordinary customer Service to customers and internal teammates, monitoring customer service interactions to ensure adherence to customer service standards, paying close attention to detail, and fulfilling and managing orders and refunds. always maintaining a positive attitude.