Tanya Jeffers

• Delivering comprehensive HR support and guidance on policies and procedures to all employees within the club.
• Collaboration with NatWest to address a variety of legal queries, utilising extensive legal knowledge and resources to deliver accurate information.
• Collaborating with management committee members to deliver insights and advice that support effective discussions and informed decision-making.
• Directed recruitment processes across the club, encompassing production of job adverts, job descriptions, and preparation of interview questions.
• Facilitate employee inductions during probationary periods.
• Distribution of contracts, contract amendments and new starter documents to streamline onboarding processes and maintain compliance.
• Facilitate communication of payroll monitoring and disclosure information to managers, ensuring clarity and accuracy.
• Ensure all employees possess current knowledge of club's data capture software.
• Conduct thorough completion of all DBS checks to ensure compliance and safeguarding standards.
• Ensured compliance by executing safeguarding renewal and British Gymnastics membership reminders.
• Oversee monitoring and processing of employee departments regarding sickness, doctors' notes, absences, and lateness.
• Maintain NatWest records by processing new starters and leavers.
• Management of annual leave, absences, and lateness.
• Acknowledge receipt of resignation communications and coordinated exit meetings, addressing key areas such as feedback collection and final documentation.
• Facilitate guidance and assistance on performance and disciplinary issues to ensure compliance and understanding.
• Attend disciplinary performance meetings as required.
• Support communication of relevant policy and legislation changes, amending and distributing documents as necessary.
• Record meeting minutes where applicable.
• Provide guidance on employee health and safety for compliance.
• Assist with additional HR-specific duties as needed.

• Facilitated smooth office administration processes.
  Collaborated with HR manager on HR administrative functions, encompassing contract and letter drafting.
• Engaged with school staff across trust to foster effective communication.
• Completed data entry tasks accurately, ensuring error-free records were maintained.
• Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
• Maintained office supplies, reducing downtime due to lack of resources.
• Handled correspondence, providing timely responses to all enquiries.
• Fostered good relationships with staff members to increase overall job satisfaction.
• Conducted background checks on potential hires, enhancing company security measures.
• Responded efficiently to employee queries, providing prompt resolution of issues.
• Approved invoices and timesheets ahead of payment to avoid payroll errors.

• Oversaw secretarial responsibilities for solicitor while managing reception operations.
• Coordinated phone communications and ensured timely response to queries.
• Expedited case progression through meticulous preparation of court bundles.
• Produced professional letters and comprehensive reports to support legal processes.
• Alleviated lawyer workload by efficiently managing client queries and concerns.
• Updated knowledge continuously on legal regulations and developments to maintain professionalism.

Served as the voice of parents in School Governing Body to ensure effective Communication and Collaboration with School Leadership.

• Oversaw secretarial and administrative functions for Director and Assistant Director, enhancing office efficiency.
• Directed office management and supervised junior staff, fostering a collaborative work environment.
• Facilitated communication with partner schools to strengthen organisational relationships.
• Implemented new filing systems, improving data retrieval efficiency.
• Tracked inventory levels of office supplies, preventing stock shortages.
• Improved office efficiency by streamlining administrative procedures.
• Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.

• Support school office manager in maintaining organised administrative functions to enhance overall efficiency.
• Executed scheduling, correspondence management, and documentation to support school office manager's daily activities.

• Assisted in case preparation to ensure accuracy and readiness for court proceedings.
• Managed confidential information with utmost discretion, ensuring privacy and compliance.
• Accurately transcribed legal dictations, maximising accuracy in documentation processes.
• Conducted legal research, aiding in the successful resolution of complex cases.
• Updated knowledge continuously on legal regulations and developments to maintain professionalism.
• Executed general secretarial tasks such as photocopying or scanning, maintaining a well-functioning office space.
• Received and placed telephone calls to clients and prospective clients.

• Oversaw secretarial support for solicitor and ensured smooth reception operations.
• Managed incoming calls and maintained effective communication.
• Crafted professional correspondence and generated comprehensive reports.
• Drafted detailed legal documents for court proceedings ensuring accuracy and compliance.

• Ensured efficient workflow by managing legal correspondence and court documents.
• Accurately transcribed legal dictations, maximising accuracy in documentation processes.
• Improved client relationships with professional communication skills.
• Conducted legal research, aiding in the successful resolution of complex cases.
• Collaborated extensively with barristers, resulting in strong working relationships.
• Managed confidential information with utmost discretion, ensuring privacy and compliance.
• Executed general secretarial tasks such as photocopying or scanning, maintaining a well-functioning office space.
• Drafted legal documents, contributing to timely completion of cases.
• Updated knowledge continuously on legal regulations and developments to maintain professionalism.
• Received and placed telephone calls to clients and prospective clients.

• Provided comprehensive administrative support to a team of solicitors, resulting in increased efficiency.
• Facilitated smooth running of legal procedures by scheduling appointments and deadlines.
• Updated knowledge continuously on legal regulations and developments to maintain professionalism.
• Liaised effectively between clients and lawyers, fostering open communication lines.
• Accurately transcribed legal dictations, maximising accuracy in documentation processes.
• Oversaw secretarial support for solicitor and coordinated reception activities.
• Managed diary schedules and handled incoming communications effectively.
• Drafted correspondence and compiled reports to facilitate workflow.
• Managed confidential information with utmost discretion, ensuring privacy and compliance.

• Created a systematic filing system, ease of document retrieval was achieved.
• Managed stock of office supplies, eliminating unnecessary expenditure.
• Handled customer inquiries effectively; increased customer satisfaction rates.
• Streamlined office procedures to increase efficiency.
• Fostered a welcoming environment for visitors which improved public relations image of the company.
• Enhanced company communication with accurate minute-taking during meetings.
• Improved client relationships through professional telephone etiquette.
• Welcomed arriving visitors and directed to appropriate meeting rooms.
• Received and placed telephone calls to clients and prospective clients.