Tanya Hazelden
Folkestone
Summary
Motivated professional, who is confident, focused, efficient and adaptable. Always bringing a positive attitude with the ability to learn and develop. I work just as well under my own autonomy as I do as part of a team and training new staff. Award winning customer service with experienced social skills, in multiple communication methods. Reliable, trustworthy and hard working.
Overview
37
37
years of professional experience
14
14
years of post-secondary education
Work History
Freelance, Production assistant
01.1998 - Current
- Product Photography for websites and social media content
- Promotional DVDs and social media videos
- Crew on independent film sets
- Art department assistant, scriptwriter, editor,
- Customer Service
Customer Services Assistant
Euro Tunnel
Folkestone
03.2017 - 11.2020
- Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Connected with customers to address questions and resolve issues through phone and email.
Barista, Restaurant Manager
01.1987 - 01.2019
- Silver service, Bartending
Education
Photography Degree -
Canterbury Christ Church University
01.2018 - 04.2023
Media Studies BTEC ND -
South Kent College
Dover 01.1998 - 04.2000
South Kent College
Ashford 01.1991 - 04.1993
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Huge Christie school
01.1986 - 04.1990
Skills
Computer skills, Office, Adobe Photoshop, Final Cut Pro, Social media admin for business and study groups, Photographer, Researcherundefined
Timeline
Photography Degree -
Canterbury Christ Church University
01.2018 - 04.2023
Customer Services Assistant
Euro Tunnel
03.2017 - 11.2020
Freelance, Production assistant
01.1998 - Current
Media Studies BTEC ND -
South Kent College
01.1998 - 04.2000
South Kent College
01.1991 - 04.1993
Barista, Restaurant Manager
01.1987 - 01.2019
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Huge Christie school
01.1986 - 04.1990
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