Tanya Guest
Walsall
Summary
Highly adaptable professional with a proven ability to remain calm under pressure and deliver effective solutions through exceptional problem-solving and resourcefulness. Skilled in communication, public speaking, and team building, with a strong focus on leadership and fostering collaboration. Adept at upselling strategies to drive results while maintaining a client-focused approach. Committed to leveraging expertise to achieve organisational goals and contribute to long-term success.
Hard-working team player with strong organisational skills. Achieves company goals.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Kitchen Team Player
Greene King
Walsall, West Midlands
11.2021 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported kitchen manager with ordering food deliveries and putting them away while organising stock.
- Ensured kitchen cleanliness standards were always five-star.
- Working well under the pressure of a fast-paced environment.
- Maintaining high standards of food safety and hygiene standards.
Counter Assistant
Ocean Fish Bar
Walsall, West Midlands
04.2018 - 11.2021
- Providing excellent customer service and supporting team members.
- Handled cash transactions, ensuring accurate accounting.
- Preparing and cooking food.
- Cleaning the shop and maintaining high standards of food hygiene.
Store Assistant
Co Operative Food
Walsall, West Midlands
01.2017 - 04.2018
- Ensured products' freshness by regularly checking and removing expired items.
- Maintained store cleanliness for an appealing shopping environment.
- Coordinated with team members for smooth store operation.
- Enhanced customer service by responding promptly to queries.
- Organised inventory and was responsible for efficiently putting deliveries away.
- Trusted team member handling cash transactions and customer satisfaction.
Store Aassistant
Home Bargains
Walsall, West Midlands
01.2012 - 01.2017
- Packed purchased goods carefully, preventing potential damage.
- Received deliveries timely, ensuring rapid shelf restocking.
- Followed standard operating procedures strictly enforcing company policies and standards.
- Participated in company stock takes, applying FIFO processes to ensure product quality.
- Efficiently processed and organised food deliveries.
- Face-to-face customer relations, including shop floor questions/ queries and till work.
Education
A-Levels - ICT
Shelfield Community Academy
Walsall 09.2009 - 09.2010
A-Levels - Travel and Tourism
Shelfield Community Academy
Walsall 09.2009 - 09.2010
Functional Skills - English
Juniper Training
Walsall 09.2010 - 09.2011
Functional Skills - Maths
Juniper Training
Walsall 09.2010 - 09.2011
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Leadership
- Resourcefulness
- Upselling
Affiliations
- I love bike riding and family dog walks. We also love going out in our caravan.
Certification
Food Safety Level 2
Timeline
Kitchen Team Player
Greene King
11.2021 - Current
Counter Assistant
Ocean Fish Bar
04.2018 - 11.2021
Store Assistant
Co Operative Food
01.2017 - 04.2018
Store Aassistant
Home Bargains
01.2012 - 01.2017
Functional Skills - English
Juniper Training
09.2010 - 09.2011
Functional Skills - Maths
Juniper Training
09.2010 - 09.2011
A-Levels - ICT
Shelfield Community Academy
09.2009 - 09.2010
A-Levels - Travel and Tourism
Shelfield Community Academy
09.2009 - 09.2010
Food Safety Level 2
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