Tanya Daley

• Carrying out regular inspections in order to accurately specify works
• Conducted regular inspections of both interior and exterior of properties for damage.
• Inspecting newly procured properties ensuring they meet legislation and Building regulations
• Inspect void properties, schedule repairs and order works in the shortest timescales to minimise rent loss
• To carry out regular estate inspections

identifying and managing Health and Safety risk

• Maintain accurate records of inspection including action taken and contact with Tenant
• Liaise with other officers over improvement and maintenance program's
• Maintained accurate records of maintenance work completed, streamlining future repairs and reducing costs.
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• Reduced downtime through preventative maintenance tasks and timely repairs.

• Onboarding new Homeowners
• Responding to customer inquiries and concerns, maintaining high levels of customer satisfaction.
• Liaising with homeowners, Guests and external contractors
• Raising and managing Jb requests
• Managing guest experiences
• Conducting unit inspections and documenting any damages.

• Marketing strategies
• Bookkeeping and Auditing
• Maintain stock levels and inventory
• Website development
• Customer service skills
• Social networking
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns

• Maintained confidential records
• Oversaw daily operations of the estate
• Established strong relationships with contractors, resulting in improved service quality for the estate.
• Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
• Managing responsive repairs
• Estate inspections
• Liaising and reporting to the committee
• Leadership and staff management
• Community engagement
• Contract negotiations
• Managing responsive repairs
• Management of voids and lettings
• Managing and monitoring of budget
• Coordinated exceptional events and gatherings on the estate, providing memorable experiences for attendees.
• Managed comprehensive property renovations, ensuring timely completion and adherence to budget constraints.