Tanya Barnes

Led daily operations of school office and managed administrative team, ensuring compliance with safeguarding, data management, and attendance protocols.

Attendance Tracking & Support: Partner directly with the Head of School to monitor student attendance, manage daily sign-ins, investigate absences, and escalate persistent truancy concerns.

Safeguarding & Compliance: Maintain the Single Central Record (SCR) with 100% accuracy, execute recruitment DBS/ID checks, and log student welfare data via CPOMS.

• Data & Student Admissions: Manage the 350-student and staff databases (SIMS), coordinate in-year transfers, and handle student enrolment, off-rolling, and on-roll notifications.
• Led office team to deliver efficient front-of-house service, managing incoming communications, school calendars, and meeting room bookings.
• Provided secretarial services to Head of School, maintained school website, and drafted parental communications via ParentMail.
• Operations & Supply Management: Process departmental orders, liaise with HR/Finance, manage staff absences, and coordinate out-of-hours cover with supply agencies.
• Essential Systems Experience
• MIS & Safeguarding: SIMS, CPOMS, and Class Charts.

Productivity & Communication: Google Workspace (Classrooms/Drive), Microsoft Office, and ParentMail.

• Competent in the use of: Microsoft Office, SIMS, Google Classrooms, Google Drive, Class Charts, CPOMS.
• Defined purpose of role within school operations.
• Outlined key duties undertaken in role.

• Provide a highly efficient reception service to visitors and staff; ensuring visitors are signed in, DBS certificates and ID checked and added to the Single Central Record appropriately.
• Action and respond to incoming communications accurately and in a timely manner.
• Manage and maintain the Single Central Record for all visitors and volunteers.
• Verified student sign-ins and documented Safeguarding concerns in CPOMS.
• Scheduled and organised room allocations for meetings, facilitating smooth logistics for attendees. for internal and external meetings.
• Assist the Principal with the enrolment of new pupils.
• Dealing with In Year School transfer requests, data requests, ensuring any new student is booked in for meetings with the Head of Year to complete paperwork, and organise a start date.
• Added to SIMS and data is passed to the appropriate department for timetables and log in details to be organised.
• Ensuring all on roll notifications are completed and sent.
• Help maintain the school calendar.
• Provide a high standard of administration within the school including manual and electronic filing.
• Provide an efficient and effective secretarial service to the Head of School and teaching staff.
• Provide assistance in Student Services including administering and recording any medications.
• Draft, edit and send regular communications to parents such as newsletters, reminders, letters using ParentMail.
• Open and distribute incoming mail and assist with general postal arrangements.
• Provide first aid when required.
• Assist with the school’s administrative and clerical functions within the school.
• Competent in the use of: Microsoft Office, SIMS, Google Classrooms, Google Drive, Class Charts, CPOMS.

• Delivered high-quality assistance to passengers at all times, particularly during delays, cancellations, and diverted flights, ensuring their needs were addressed effectively.
• Handled Property Irregularity Reports swiftly, initiating tracing for mis-routed baggage to minimise passenger inconvenience.
• Check in passengers and baggage, using manual and computer systems, in accordance with airline procedures, and in compliance with DFT, IATA and CAA Directives.
• Escort boarding and disembarking passengers in compliance with the requirements of statutory bodies, ie; UK Border Force, Police and Special Branch.
• Prepare all documentation in compliance with DFT, IATA, CAA and airline requirements.
• Complete and dispatch all relevant documentation including ticket coupons, as required by the airline or operator to their appropriate addresses.
• Coordinated with Flight Dispatch, Security, Ground Services, and Fire Service to support timely departures, enhancing operational efficiency.
• Supported airport management by ensuring compliance with operational guidelines. with Airport/Airline emergency procedures as published in the relevant manuals.
• Completed appropriate documentation and handled monies, credit cards, and unique payments as needed.
• Executed additional tasks aligned with responsibilities and position level as requested.

• Delivered premium nail treatments including manicures, pedicures, gel polish, and custom freehand nail art to a loyal clientele.
• Performed detailed client consultations to evaluate nail health, recommend appropriate treatments, and deliver personalised aftercare advice.
• Oversaw business operations, ensuring seamless appointment scheduling, accurate financial bookkeeping, effective social media marketing, and efficient inventory control.
• Maintained strict hygiene standards by sterilising equipment and deep-cleaning the home studio between appointments in line with health and safety regulations.

• Conducted proactive cold calling to generate leads and expand customer base.
• Provided out-of-hours sales support for local brands, ensuring customer accessibility beyond standard hours.
• Answered incoming calls promptly to assist customers.
• Facilitated customer interactions on group websites, improving user experience and engagement.
• Liaison & communication company-wide.
• Effective use of IT systems and processes.

• Facilitated Early Years Foundation Stage activities to promote child development and learning outcomes.
• Provided family support and early years services to enhance wellbeing of families in the local community.
• Implemented safeguarding protocols to uphold safety standards for children.
• Paediatric first aid qualification.
• Conducted health and safety assessments to ensure compliance with regulations.
• Food Hygiene.
• General administrative duties.
• Answering calls efficiently and professionally.
• Dealing with information/date requests.
• Managed email correspondence to ensure effective communication.

• Provided nurturing care for young children and babies, fostering a supportive and engaging environment.
• Implemented Early Years Foundation Stage (EYFS) curriculum to support child development.
• Executed safeguarding practices to protect children's welfare and rights.
• Completed paediatric first aid training to respond effectively to emergencies.
• Registered with Ofsted, ensuring adherence to childcare standards for quality and safety.
• Implemented health and safety protocols to maintain a secure environment.
• Maintained food hygiene standards to ensure safe meal preparation.
• Managed administrative tasks to streamline daily operations and enhance service delivery.
• Conducted self-assessment and accounting to track financial performance.