Tanvir Ahmed Chowdhury
London
Summary
Friendly and approachable Front of House Team Member with knack for creating welcoming atmospheres and enhancing guest experiences. Skilled in managing busy environments, resolving customer inquiries, and supporting team operations to ensure smooth service delivery. Known for fostering positive interactions and contributing to high levels of customer satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Front of House Member
La Piazza Ristorante
London
12.2024 - 06.2025
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Greeted customers, presented menus and shared information about available special items.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Customer Service Assistant
Pizza Burst
01.2023 - 08.2024
- Provided excellent customer service by resolving product enquiries and complaints.
- Successfully managed customer accounts, processed orders, and resolved concerns.
- Processed transactions and payments using POS systems.
- Up sold items and services, resulting in rise in sales.
Education
MSc - Finance & Investment
University of South Wales
09.2024 - 06.2025
BBA - Finance
EastWest University
01.2018 - 01.2022
Skills
- Customer Service Excellence
- Strong Communication Skills
- Cash Handling
- POS Systems
- Team Collaboration
- Organizing Skills
- Health and Safety Compliance
- Table bussing
- Food hygiene knowledge
- Food and beverage knowledge
- Food hygiene protocol
Languages
English
Bengla
Hindi
Custom
Md. Mahmudul Hasan, Assistant Manager, La Piazza Ristorante, London, UK, 07594916747, Mahmudul.uk@gmail.com
Similar Profiles
Karl Loimann BurogKarl Loimann Burog
Lead Line Cook at DJAJ Properties/La Piazza RistoranteLead Line Cook at DJAJ Properties/La Piazza Ristorante
Daniel LeBlancDaniel LeBlanc
Chef at La Piazza RistoranteChef at La Piazza Ristorante
Trevor HessTrevor Hess
Server at La PiazzaServer at La Piazza
TUSHAR LIMADATUSHAR LIMADA
Store Colleague at Tesco SuperstoreStore Colleague at Tesco Superstore
Daiyaan RahmanDaiyaan Rahman
Data Inputter at Bounds Green Group PracticeData Inputter at Bounds Green Group Practice