Summary
Overview
Work History
Education
Skills
Certification
Projects
Work Preference
Languages
Timeline
Generic

Tanvi Shekar Kotian

Bath

Summary

I am a dedicated and adaptable graduate with a background in research, design and customer service. As a professional, I am well versed in managing user-focused projects, conducting detailed research and analysis, and building prototypes to test and refine ideas for of product or design. Whether it's managing operational workflows, developing successful marketing tactics, or enhancing customer experiences, I thrive on teamwork to accomplish objectives. I have a strong desire to identify workable answers and contribute to worthwhile initiatives that have a significant influence.

Overview

1
1

Year of professional experience

1
1

Diploma

3
3
years of post-secondary education

Work History

Customer Assistant

Tesco
07.2024 - Current
  • Provided exceptional customer service by assisting with product selection and queries, ensuring a welcoming and inclusive atmosphere
  • Worked across service, picking, and replenishment areas, maintaining high standards of product care and availability
  • Supported store operations by handling deliveries, reducing waste, and adhering to safety policies
  • Contributed to community and seasonal events while understanding and driving store performance to enhance service and sales

Hospitality team member

Revolution bars
03.2024 - 07.2024
  • Handled bookings and reservations, managed customer inquiries, and maintained accurate records for scheduling and inventory
  • Assisted with organizing staff schedules and ensuring all documentation was up to date
  • Supported daily operations by coordinating with the team to address any administrative or operational needs

Marketing intern

Hachi
07.2022 - 09.2022
  • Collaborated closely with design team to improve visually appealing content strategies to increase brand visibility on social media platforms, resulting in reaching more that 4K potential customers
  • Wrote and designed marketing materials such as posters, flyers and social media posts that successfully drove product sales on the online platform
  • Communicated with customers to understand their needs and wants to recommend products to them

Education

Diploma - computer science

University of Bath
Bath, United Kingdom
09.2023 - Current

Bachelor - Management Studies

University of Mumbai
Mumbai, India
07.2019 - 04.2022

Skills

  • Project and Team Management
  • Customer Service and Leadership
  • Administrative Coordination
  • Marketing and Communication
  • Adaptability
  • Beginner level Programming and Development
  • Research and Analysis
  • Design & Prototyping
  • Technical Documentation
  • Data Collection & Analysis
  • Agile Management

Certification

  • IELTS Academic – CEFR Level C1
  • Certificate from TCS iON Career Edge – Tata Consultancy Services
  • Certificate on Entrepreneurial Avenues in Financial Markets - R.A. Podar College of Commerce & Economics
  • Certificate of Online Course on Communication Skills - University of Mumbai/Edunet Solutions
  • Supply Chain Management – A Learning Perspective – KAIST, South Korea (Ongoing)

Projects

1) Research Project - 

Integrating Augmented Reality and Physical Fabrication, Managed a three-day user study to evaluate the usability and learnability of an interactive fabrication tool. Oversaw participant engagement, coordinated data collection through surveys and interviews, and analyzed key metrics such as comfort and error recovery. Delivered insights to improve tool design and functionality, demonstrating strong organizational and team management skills. 


2) Serious Game Development - 

Built a game that helps international students navigate and familiarize themselves with new culture and use of public systems that might vary from their home country. Actively contributed to designing and documenting a serious game project, creating user-friendly interfaces and planning engaging scenarios. Took an active role in team collaboration, streamlining communication, and aligning efforts across design and development to deliver on project milestones. 


3) Prototype of Carbon Detection AQI System - 

Designed and prototyped an automated indoor air quality monitoring system using a Raspberry Pi and CO2 sensors. Developed a working model that included real-time monitoring and automation, presented successfully to university peers. Contributed to system design, prototype assembly, and technical documentation. 


4) Comparative Study Research Paper

Research project on Marketing of E-commerce platforms Amazon and Flipkart. Scope of research limited to Amazon India. The execution of this project is done by using primary and secondary methods of research. The findings of the research through survey and other outside sources then helped in defining a proper conclusion to this project.

Work Preference

Work Type

Full TimeInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balance

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Timeline

Customer Assistant

Tesco
07.2024 - Current

Hospitality team member

Revolution bars
03.2024 - 07.2024

Diploma - computer science

University of Bath
09.2023 - Current

Marketing intern

Hachi
07.2022 - 09.2022

Bachelor - Management Studies

University of Mumbai
07.2019 - 04.2022
Tanvi Shekar Kotian