Tanja Korhonen

Achieved high-quality content delivery through effective writing, editing, and publishing across diverse projects. Enhanced online visibility and audience engagement by implementing SEO best practices. Expanded audience reach through successful content translation. Improved site management efficiency via WordPress updates. Elevated content and branding through the creation of compelling visuals. Accelerated project timelines by streamlining workflows.

• Assisted in delivering translation, transcreation, and localization services for global brands such as L'Oréal and Dr. Martens, contributing to brand consistency and cultural relevance in target markets. Supported project workflows from start to finish, enhancing operational efficiency through CAT tools and AI-driven language solutions, which reduced turnaround times and improved resource management. Coordinated multiple projects simultaneously, consistently meeting deadlines and achieving high levels of client satisfaction.

• Supported enhancement of language quality and user experience for Siri by applying Finnish language skills and cultural knowledge to improve accuracy and usability. Evaluated AI/ML responses against quality standards to boost system performance and user satisfaction. Assisted cross-functional teams in refining AI-driven language workflows to enhance efficiency and decrease processing times.

• Assisted in executing a marketing plan for a new ecommerce cloud integration product to support early-stage growth. Contributed to sales and marketing efforts, including website design, social media, blog content, and brand development to improve brand visibility. Supported project workflows from start to finish to enhance efficiency and maintain client satisfaction rates.

• Managed igaming brand with full P&L responsibility for Finnish market operations. Collaborated with stakeholders to facilitate communication and project alignment. Assisted in budget management, contributing to cost reductions through effective resource allocation and financial planning.

• Assisted in retaining customers and increasing lifetime value through content creation and email marketing campaigns. Supported development of creative campaigns to boost engagement and brand loyalty. Collaborated with teams across departments to facilitate execution of marketing strategies, enhancing campaign performance and customer satisfaction.

• Responded to customer service inquiries efficiently and accurately. Assisted customers with product-related questions, feedback, and complaints. Enhanced customer satisfaction by addressing service issues promptly.