Tanishka Singh

- Revenue Ownership

• Managed 150+ B2B accounts with full revenue ownership, consistently exceeding quarterly targets through regulatory-aligned expansion strategies.
• Delivered 204% Q3 revenue performance through compliant upselling based on volume trends, contract optimisation, and cost-efficiency needs.

- Profitability & Negotiation

• Increased renewal profitability by reducing discount leakage by ~65% through optimisation options that expanded contract value without price escalation.
• Achieved 85% retention impact by mitigating churn through service remediation and competitive BAFL (Best & Final) negotiations against competitor pricing.

- Forecasting & Stakeholder Strategy

• Led QBRs and renewal negotiations with procurement and senior operational stakeholders, using Salesforce forecasting and cost-risk justification to secure expansions and renewals.
• Partnered with finance, operations and service delivery teams to resolve service and compliance risks, improving renewal likelihood and long-term account stability.

• Delivered multi-channel marketing and fundraising campaign, increasing regional recognition by 25% and deepening engagement with key stakeholders.
• Achieved 80% boost in social media engagement through strategic content planning, amplifying brand presence and community support.
• Collaborated with internal and external partners to develop initiatives that drove 70% increase in member participation.