Tanishka Singh
Leeds,UK
Summary
Accomplished professional with expertise in strategic account management and planning, adept at senior stakeholder engagement and driving revenue growth through upselling strategies. Proven track record in churn reduction and retention management, leveraging skills in sales forecasting and pipeline optimisation. Proficient in Salesforce CRM and data reporting, with a strong ability to collaborate cross-functionally and coordinate with vendors. Skilled in solution selling and market penetration, aiming to enhance business outcomes through innovative approaches.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Account Manager
Stericycle
Leeds, UK
04.2024 - 11.2025
- Managed diverse portfolio of B2B accounts, strengthening relationships with key stakeholders to align business solutions with client priorities.
- Implemented targeted upsell and cross-sell strategies, resulting in 204% of revenue target achievement in Q3 2024 and sustained growth in subsequent quarters.
- Partnered with internal teams, including customer service, finance, and operations, as well as external suppliers, to ensure service delivery met and exceeded client expectations.
- Utilised Salesforce CRM for account planning, sales forecasting, and pipeline management, enabling informed strategic decision-making and effective churn control.
Marketing Executive
Bramley Elderly Action
Leeds, UK
12.2022 - 03.2023
- Delivered multi-channel marketing and fundraising campaign, increasing regional recognition by 25% and deepening engagement with key stakeholders.
- Achieved 80% boost in social media engagement through strategic content planning, amplifying brand presence and community support.
- Collaborated with internal and external partners to develop initiatives that drove 70% increase in member participation.
Education
MSc Management - Business Management
University of Leeds
Leeds, UK 09.2022 - 09.2023
B.Tech Electrical Engineering - Electrical and Electronics Engineering
A.P.J. Abdul Kalam Technical University
India 08.2018 - 06.2022
Skills
- Strategic Account Management & Planning
- Senior Stakeholder Engagement
- Revenue Growth & Upselling Strategies
- Churn Reduction & Retention Management
- Sales Forecasting & Pipeline Optimization
- Salesforce CRM & Data Reporting
- Cross-functional Collaboration & Vendor Coordination
- Solution Selling & Market Penetration
Timeline
Account Manager
Stericycle
04.2024 - 11.2025
Marketing Executive
Bramley Elderly Action
12.2022 - 03.2023
MSc Management - Business Management
University of Leeds
09.2022 - 09.2023
B.Tech Electrical Engineering - Electrical and Electronics Engineering
A.P.J. Abdul Kalam Technical University
08.2018 - 06.2022