Tanisha Abdul-Rahman
London,City of London
Summary
Organised student seeking flexible administrative position. Applies education and personal talents to learn new tasks in detail and follow complex instructions accurately. Ready to take on new challenges and support team. Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Box Office Ticket Seller
PWR Recruitment Events
London, United Kingdom
2019.11 - 2020.01
- Maintained consistent accuracy of a cash register
- Documented all paper transactions to manage the deposits of proceeds from ticket sales.
- Implemented ideas to efficiently resolve customer complaints, maintaining high levels of customer satisfaction.
- Accepted customer payments for tickets and issued papers for admission to events.
- Helped customers to direct them to places around Winter Wonderland
Administrator/Receptionist
Brent Citizens Advice Bureau
London, United Kingdom
2015.02 - 2015.08
- Liaised with customers to resolve enquiries, appointment requests.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Using databases for example using both Microsoft database and excel and to upload client details.
- Answering emails and phone calls
- Keep the reception area tidy
Education
NVQ Level 2 - Business Admin
College North West London
London 2015.01 - 2015.06
Diploma of Higher Education - IT
City of Westminster College
London 2013.09 - 2014.07
Higher National Diploma - Creative Media Production
London College UCK
London 2019.10 - 2021.07
Skills
- Telephone etiquette
- Data protection compliance
- Data entry
- Mail handling
- Customer relations
- Proficient in MS Word, Excel, PowerPoint, Access and Outlook
Languages
English
Native
Timeline
Box Office Ticket Seller
PWR Recruitment Events
2019.11 - 2020.01
Higher National Diploma - Creative Media Production
London College UCK
2019.10 - 2021.07
Administrator/Receptionist
Brent Citizens Advice Bureau
2015.02 - 2015.08
NVQ Level 2 - Business Admin
College North West London
2015.01 - 2015.06
Diploma of Higher Education - IT
City of Westminster College
2013.09 - 2014.07