TANIALIALA OSEI AGYEMAN

• I studied at Coventry College for a Level 2 Diploma in Nail Technology Enhancements for a year
• I learned to use high-end products to create beautiful, well-balanced nail enhancements with liquid and powder, which improved my skills and creativity
• I also worked with clients, providing them with the best customer service by listening to their requests, ensuring I gave 100%, and making sure they left with a smile on their faces
• Additionally, I worked as a receptionist, taking phone calls for confirmations/cancellations, making appointments, and handling cash
• This made me confident in handling cash at the tills and ensuring customers received the correct change

• My job responsibilities included picking up small parcels and scanning them accordingly
• Learned problem-solving skills by checking the system to see if the details matched the information on the parcel
• This helped me absorb the information given to me, memorize it, and correlate it with any system provided
• Made sure to arrive on time for work, which showed my motivation to carry out the best service possible

teaching assistant for Nursery to Key Stage 1 students

• responsibilities included observing lessons and helping children with their spelling, handwriting, and grammar
• Built positive and memorable relationships within the classroom
• Developed patience within such a hectic environment, which has allowed me to be more patient when working with different age groups, races, and genders in various establishments