Tania Akhtar
Manchester
Summary
Dedicated professional with extensive experience in customer service, office administration, and retail operations. Adept at managing front desk and reception duties, ensuring seamless hospitality services and efficient record keeping. Proficient in Microsoft Office, data entry, and cash handling, demonstrating strong communication and organisational skills. Committed to enhancing operational efficiency through effective time management and meticulous attention to detail.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Waitress
Afiyet Restaurant
Stockport
03.2025 - 04.2025
- Delivered prompt and friendly food and beverage service to customers in a busy restaurant environment
- Prepared and served a variety of drinks according to customer preferences and restaurant standards
- Maintained cleanliness and hygiene by promptly clearing and sanitizing tables after customer use
- Set up and arranged tables efficiently to ensure a welcoming and organized dining space
- Accurately took customer orders using a digital tablet, ensuring order precision and efficient communication with kitchen staff
- Assisted in creating a positive dining experience through attentive service and proactive customer engagement
Senior Executive - HR & Operations
Ifad Group Ltd
11.2020 - 12.2024
- Provided customer support and communication, ensuring smooth office operations
- Managed scheduling, data entry, and documentation for employees and stakeholders
- Handled administrative duties, including managing records and responding to queries
- Assisted in training and onboarding of new employees
- Used Microsoft Office, SOP, and IFS software for data management and reporting
- Organized employee engagement activities and supported team coordination
Education
Bachelor of Laws (LLB) -
East West University
01.2019 - 01.2024
Higher Secondary Certificate (HSC) - undefined
Rajuk Uttara College
01.2015 - 01.2017
Skills
- Customer Service
- Communication
- Office Administration
- Reception Duties
- Microsoft Office
- Data Entry
- Record Keeping
- Time Management
- Organization
- Front Desk
- Hospitality Services
- Cash Handling
- Retail Operations
Languages
English
Fluent
Bengali
Fluent
Timeline
Waitress
Afiyet Restaurant
03.2025 - 04.2025
Senior Executive - HR & Operations
Ifad Group Ltd
11.2020 - 12.2024
Bachelor of Laws (LLB) -
East West University
01.2019 - 01.2024
Higher Secondary Certificate (HSC) - undefined
Rajuk Uttara College
01.2015 - 01.2017
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