Tanbeer Ahmed Chowdhury
Brentwood,Essex
Summary
Experienced retail professional with over six years of progressive responsibility in team leadership, customer service, and store operations. Proven ability to drive sales, lead high-performing teams, and enhance operational efficiency. Seeking a leadership role to contribute to business growth and customer satisfaction.
Overview
7
7
years of professional experience
6058
6058
years of post-secondary education
Work History
Shift Leader
Tesco
05.2023 - 04.2025
- Led day-to-day store operations in a fast-paced environment, ensuring a clean, well-stocked, and customer-ready store.
- Managed duty shifts, supervised staff, and maintained high customer service standards.
- Coached team members to improve service quality and provided feedback to enhance performance.
- Collaborated with managers to review store performance and implement improvement strategies.
- Maintained compliance with company policies and health & safety standards.
- Optimised schedules, reduced operational inefficiencies, and supported training programs for new staff.
Safe Shift Operator
BP
10.2018 - 04.2025
- Ensured store safety and compliance with company policies while providing excellent customer service.
- Trained and supported team members, promoting a collaborative and productive work environment.
- Managed inventory and stock levels, minimising shrinkage and ensuring product availability.
- Handled food and beverage service at the Wild Bean Café while maintaining cleanliness across the store and forecourt.
- Promoted loyalty schemes and in-store promotions to boost customer engagement.
- Contributed to daily operations, including receiving deliveries, merchandising, and maintaining hygiene standards.
Education
Level 3 National Extended Diploma - Business
New City College Ardleigh Green
AAT Level 1 & 2 - Accounting
Havering College
GCSEs - Mathematics, English Language & Literature, Physical Education, Sociology
Brentwood County High School
Skills
- Team Leadership & Coaching
- Customer Service Excellence
- Retail Operations & Compliance
- Inventory & Stock Management
- Sales Strategy Implementation
- Performance Monitoring & Feedback
Custom
- Chess
- Cricket
- Gym
Timeline
Shift Leader
Tesco
05.2023 - 04.2025
Safe Shift Operator
BP
10.2018 - 04.2025
Level 3 National Extended Diploma - Business
New City College Ardleigh Green
AAT Level 1 & 2 - Accounting
Havering College
GCSEs - Mathematics, English Language & Literature, Physical Education, Sociology
Brentwood County High School
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