Tamzin MacEwan
London
Summary
Dedicated and highly experienced learning and development professional with over 20
years’ experience supporting individuals to build skills, confidence and achieve measurable progress. Skilled in designing and delivering structured learning programmes, coaching individuals with diverse needs, and fostering positive, supportive learning environments.
Experienced in working with a wide range of learners, adapting approaches to suit
different abilities and learning styles, and building strong, respectful relationships that
promote engagement and progress. Highly organised and committed to supporting
students—including those requiring additional support such as SEN and EAL—to improve literacy, confidence and overall learning outcomes.
Currently working as an Exam Invigilator, with up-to-date safeguarding awareness and practical experience supporting students
TEFL qualified, with understanding of language acquisition and strategies to support learners with English as an additional language
Hold a current (rolling) DBS check
Experience supporting structured learning environments and adapting communication to suit different learner needs
Overview
20
20
years of professional experience
Work History
Exam Invigilator
Harris Girls Academy Bromley
04.2026 - Current
- Supervising students during formal examinations
- Preparing exam rooms, distributing papers, handling queries and following exam board guidelines
- Clear communication with students and the Examination Officer
- Reporting any irregularities or concerns
Process Engagement Specialist
CBRE
03.2021 - 12.2025
Designed and delivered structured learning programmes, supporting individuals to
develop new skills and improve performance
Built strong, supportive relationships with learners, adapting delivery to meet varying
ability levels and learning styles
Coached and mentored individuals and teams, providing tailored support to improve
confidence, engagement and outomes
Developed and delivered induction programmes, supporting successful onboarding and progression
Facilitated group sessions (both in-person and virtual), ensuring inclusive participation
and engagement
Monitored learner progress and adapted approaches to maximise understanding and retention
Collaborated with stakeholders to identify development needs and implemented targeted support strategies
Delivered sessions on key topics to large audiences, ensuing clarity, engagement and accessibility
Learning & Development Consultant
Mitie
09.2019 - 03.2020
- Coordinated and delivered structured training programmes, ensuring consistency and accessibility for all learners
- Identified individual learning needs and adapted materials to support different abilities and learning styles
- Developed learning resources to support knowledge retention and practical application
- Supported learners through coaching and one-to-one guidance
- Worked collaboratively with stakeholders to align learning delivery with organisational needs
Senior Training Consultant
Nationwide Building Society
03.2006 - 11.2018
- Delivered structured training programmes and inductions, supporting learners to build knowledge and confidence
- Adapted delivery methods to meet diverse learning needs, ensuring inclusive and effective learning environments
- Designed learning material and assessments to support skill devlopment and measure progress
- Provided one-to-one coaching and mentoring, supporting individuals to achieve learning objectives
- Built strong working relationships with learners and stakeholders, promoting engagement and trust
- Supported large-scale training initiatives, ensuring consistent delivery across multiple locations
- Monitored learner progress and provided feedback to support continuous improvement
Education
Bachelor of Arts - Classical Studies and Ancient History
University of Wales, Lampeter
01-1997
Skills
- Strong communication and interpersonal skills
- Highly organised with excellent time management
- Confident using digital systems and learning platforms
- Committed to inclusion, safeguarding and supporting learner development
Timeline
Exam Invigilator
Harris Girls Academy Bromley
04.2026 - Current
Process Engagement Specialist
CBRE
03.2021 - 12.2025
Learning & Development Consultant
Mitie
09.2019 - 03.2020
Senior Training Consultant
Nationwide Building Society
03.2006 - 11.2018
Bachelor of Arts - Classical Studies and Ancient History
University of Wales, Lampeter