Tamunobelema Theodora Abaku
Sheffield,South Yorkshire
Summary
Possess an intellectual curiosity, pioneering mindset and undaunted attitude has a passion for managing and delivering game changing digital campaigns and can be relied upon to have her customers best interest at heart.
She led six out of eight projects including marketing campaign and digital apps and solutions over the course of my master’s degree program.
In addition, she is flexible, enthusiastic and has a commitment mindset which allows her to adapt quickly in the ever-changing digital landscape.
She possesses an array of valuable soft skills, is passionate about social media, Digital Marketing and User Research, and has an ongoing commitment to achieving high quality results. She is currently looking to add value as a digital project manager for a suitable position with a company.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Project cordinator
IBIYE DAKA FOUNDATION
Abuja, F.C.T
09.2020 - 12.2021
· Ran background checks for underprivileged children shortlisted for academic scholarship awards.
· Undertook school sourcing and admission processing.
· Budget Planning
· Engage with the parents of the children.
· Created the initiative for leadership summer camps.
· Distributed food and books to needy orphanages
CUSTOMER SATISFACTION SECRETARY
Adeola and Adeola's Chamber
Lagos, Victoria Island
02.2014 - 10.2015
- Offered prompt solutions to maintain customer satisfaction.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Responsible for all customer concerns
- commissioning work on Principal's behalf.
- Writing feedback, reports, recommendations and Preparing presentations.
- Booking meetings and Taking dictations
Marketing and Sales Executive
Kakos Integrated
Lagos, Victoria Island
01.2013 - 01.2014
- Communicated with potential leads via phone calls, cold emails and in person, providing information about product portfolio.
- Maintained constant customer experience.
- Product knowledge and advanced product placement to help recommend and sell.
- Maintaining customer satisfaction and retention and Direct marketing and Cold Calling
Education
Master of Arts - DIGITAL MEDIA MANAGEMENT
Sheffield Hallam University
Sheffield 01.2022 -
Bachelor of Arts - History
UNIVERSITY OF ABUJAOne of many skills from my stud
Nigeria 01.2009 - 06.2014
Skills
Ability to adapt to situations quickly
Excellent interpersonal communication skills
Project Management Foundation
Experience in managing people
Experience in managing multiple projects simultaneously
Confident in client-facing situations
Can gain a clear understanding of and manage client expectations
Encouraging team discussion and organizing brainstorming sessions
Encouraging sound decision-making from project teammates
Creating content for branding and marketing
Microsoft proficiency
Reliable
Love to meet people
Committed to implementing the best possible solution for clients
Driven and a go-getter
Working cooperatively with people of diverse backgrounds
Reliable
Eager to meet people
Committed to implementing the best possible solution for clients
Driven and a go-getter
Working cooperatively with people of diverse backgrounds
Languages
English
Native
French
Intermediate
Certification
- Digital Marketing Foundations, LinkedIn Learning, Sept. 2022.
- How to Rock Social Media, LinkedIn Learning, Aug. 2022.
- Social media marketing strategy: TikTok and Instagram Reels, LinkedIn Learning, Aug. 2022.
- Social media marketing foundations LinkedIn Learning, Oct 2022.
- Introduction to Project Management, Coursera, Sept 2023
Timeline
Master of Arts - DIGITAL MEDIA MANAGEMENT
Sheffield Hallam University
01.2022 -
Project cordinator
IBIYE DAKA FOUNDATION
09.2020 - 12.2021
CUSTOMER SATISFACTION SECRETARY
Adeola and Adeola's Chamber
02.2014 - 10.2015
Marketing and Sales Executive
Kakos Integrated
01.2013 - 01.2014
Bachelor of Arts - History
UNIVERSITY OF ABUJAOne of many skills from my stud
01.2009 - 06.2014
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