TAMOOR UI HASSAN
London,UK
Summary
Results-oriented e-commerce specialist with expertise in Shopify, Linnworks, and Amazon Seller Central. Skilled in digital marketing and data analysis, driving operational efficiency through strategic execution and UX/UI optimisation. Led cross-functional teams to boost digital marketing and sales growth while prioritising customer experience. Utilises analytical skills for market research and performance optimisation to meet business objectives.
Overview
1
1
Certification
8
8
years of professional experience
Work history
Ecommerce Manager
MG
Remote
2024.07 - Current
- Managed multi‑channel e‑commerce operations, optimising listings, pricing, and customer journeys to increase traffic, conversion, and revenue.
- Managed and optimised PPC campaigns across Amazon Ads and Google Ads, improving ROAS through keyword refinement, bid optimisation, and continuous A/B testing of creatives and targeting.
- Analysed key performance metrics (CTR, CVR, AOV, ROAS, ROI) to inform commercial decisions and enhance marketing strategies for greater profitability.
- Led inventory planning and forecasting, maintaining 98–100% product availability and minimising stockouts through improved fulfilment workflows.
Store Associate
Amazon Fresh
London, UK
2022.11 - 2024.06
- Worked as a Store Associate at Amazon Fresh from November 2022 to present, delivering exceptional customer experiences, maintaining smooth store operations, and supporting sales initiatives.
- Deliver exceptional customer service through addressing inquiries, offering personalised product recommendations, and fostering welcoming atmosphere.
- Implemented promotional strategies and designed in-store displays, contributing to sales growth.
- Increased sales of featured products by 15% through implementing promotional strategies and impactful in-store displays.
- Maintain inventory accuracy by conducting regular stock checks, coordinating restocking efforts, and ensuring consistent product availability.
- Collaborated with team members to optimise store operations and minimise downtime during peak hours.
- Ensure secure and compliant shopping environment for customers and staff through strict adherence to health and safety regulations.
- Adopted and implemented new digital tools for customer engagement and inventory tracking, streamlining workflows.
- Achievements:
- Developed robust e-commerce strategy to increase online sales
E-commerce Team Lead
1ne Hub Commerce
, Remote
2020.01 - 2023.01
- Developed and executed comprehensive e-commerce strategies to drive revenue growth and enhance brand presence.
- Achieved a 35% revenue increase over two years by developing and implementing impactful e-commerce strategies.
- Increased website traffic by 40% by spearheading successful digital marketing campaigns across multiple channels.
- Led and managed a cross-functional team responsible for website operations, ensuring seamless functionality and an optimised online customer journey.
- Oversaw execution of digital marketing campaigns across PPC, email, and social media, enhancing brand visibility and increasing website traffic.
- Utilised data analytics to monitor key performance indicators (KPIs), optimise conversion rates, and reduce cart abandonment, contributing to improved sales funnel efficiency.
- Enhanced product catalogue management by ensuring accurate product descriptions, competitive pricing, and consistent stock availability, leading to an improved user experience.
- Collaborated with vendors and logistics providers to streamline supply chain operations, expediting delivery times and boosting customer satisfaction.
- Reduced delivery times by 20% by partnering with vendors and optimising supply chain operations.
- Coached team members to enhance skills and knowledge, fostering culture of continuous improvement and collaboration.
- Worked as E-commerce Team Lead at 1ne Hub Commerce from January 2020 to October 2023, focusing on developing and implementing e-commerce strategies, managing website operations, overseeing digital marketing initiatives, and coaching team members to achieve business objectives.
- Achievements:
Ecommerce Manager
Onz Commerce
Lahore
2019.01 - 2020.01
- As E-commerce Manager at Onz Commerce from January 2019 to January 2020, led cross-functional teams in driving online sales, optimising inventory management, improving customer experience, and achieving key performance indicators.
- Optimised online sales strategies with cross-functional teams, expanding market reach and increasing revenue.
- Optimised e-commerce fulfillment strategies to minimise operational costs while maximising profitability and ensuring customer satisfaction.
- Oversaw inventory management utilising specialised tools and supplier collaboration, resulting in a significant reduction in stockouts and improved order fulfillment accuracy.
- Successfully reduced stockouts by 30% and improved order fulfillment accuracy through efficient inventory management practices.
- Conducted A/B testing on products and landing pages, implementing enhancements that improved user engagement and conversion rates.
- Significantly optimised click-through rates (CTR) by 18% and checkout completion rates by 12% through strategic A/B testing, leading to an enhanced user experience and increased conversions.
- Maintained e-commerce budget to fund initiatives enhancing customer experience and supporting sustainable growth.
- Mentored a team of customer service and content specialists, streamlining workflows and implementing collaboration tools like Slack and Asana to enhance productivity and cross-departmental communication.
- Delivered engaging product demonstrations to potential customers, highlighting key benefits and advantages to encourage informed purchasing decisions.
- Developed compelling sales presentations that effectively communicated product quality and market comparisons, providing customers with valuable insights to facilitate their decision-making process.
- Achievements:
Education
MSc - International Business
University of Hertfordshire
London, ENGBS - Software Engineering
Comsats University
Islamabad, PakistanSkills
- E-commerce Platforms
- Helium 10
- Keepa
- JungleScout
- Seller Board
- A/B Testing
- Shopify
- Linnworks
- Amazon Seller Central
- Digital Marketing
- SEO
- E-commerce strategy
- Digital marketing growth
- Market Research & Analysis
- Data Insights
- Data performance analysis
- Operational efficiency
- Inventory Management
- Supply Chain
- UX/UI optimisation
- Analytical
- Decision-making
- Leadership
- Team leadership
- Communication
Certification
- Advance Business English: Grammar, Meetings (Udemy)
- Product Management
Timeline
Ecommerce Manager
MG
2024.07 - Current
Store Associate
Amazon Fresh
2022.11 - 2024.06
E-commerce Team Lead
1ne Hub Commerce
2020.01 - 2023.01
Ecommerce Manager
Onz Commerce
2019.01 - 2020.01
BS - Software Engineering
Comsats University
MSc - International Business
University of Hertfordshire