Hi, I’m
Tammy Clayton
Birmingham,west Midlands
Summary
Dedicated healthcare professional with extensive expertise in supporting and caring for individuals with Learning Disabilities, medication administration, and gastrostomy tube care. Proven ability to coach new staff members and develop comprehensive care plans, ensuring patient-centred care and advocacy. Skilled in accurate record-keeping, vital signs measurement, and empathetic listening to enhance patient outcomes. Committed to continuous improvement and excellence in patient care.
Overview
28
years of professional experience
12
years of post-secondary education
Work history
Hereford and Worcestershire NHS trustWorcester, Worcestershire
Registered Nurse Associate
2025.06 - Current (1 education.year_Label)
Job overview
- Ensured adherence to NMC code at all times; upheld the highest standard of ethical practices during service delivery.
- Managed wound dressing changes, promoted healing.
- Participated actively in continuous professional development activities; stayed abreast of latest advancements in healthcare industry.
- Monitored vital signs, ensured stability.
- Participated regularly in professional development activities to enhance nursing skills.
- Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
- Collaborated with multidisciplinary team for improved patient outcomes.
- Ensured adherence to nursing standards by maintaining up-to-date knowledge of nursing practices and ethics.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Administered medication in line with stringent drug regulations.
- Updated client database to ensure up-to-date information.
- Volunteered for additional tasks and projects, demonstrating initiative and a commitment to going extra mile.
- Resolved conflicts and defused stressful situations with emotional intelligence.
Hereford and Worcestershire NHS trust Bromsgrove, Worcestershire
Student Nurse Associate
2023.02 - 2025.06 (2 education.years_Label & 4 education.months_Label)
Job overview
- Liaised effectively with multidisciplinary team, ensuring seamless patient care delivery.
- Delivered high-quality patient care to enhance recovery process.
- Observed changes in patient conditions; reported to appropriate healthcare personnel promptly.
- Collaborated closely with other nurses on the ward; fostered a supportive work environment conducive for swift patient recovery times.
- Administered medication for better control over patients' symptoms.
- Conducted health assessments to identify areas requiring medical intervention.
- Maintained accurate medical records, enhancing efficiency in treatment plans.
- Assisted patients with daily activities such as eating, bathing, promoting independence where possible.
- Ensured safe environment with regular cleaning and sterilisation of equipment.
- Provided emotional support, resulting in improved patient morale.
- Conducted efficient handovers at shift change; ensured continuity of quality care for all patients.
- Improved patient comfort by providing personalised care and attention.
- Followed strict hygiene protocols during all clinical procedures; minimised cross-contamination risks significantly.
- Participated actively in staff meetings; contributed valuable insights towards improvement of nursing practices at the hospital.
- Built positive rapport with patients from various backgrounds.
Hereford and Worcestershire NHS TrustBromsgrove, Worcestershire
Health care assistant- Band 3
2020.10 - 2023.02 (2 education.years_Label & 4 education.months_Label)
Job overview
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Handled challenging behaviour -affected individuals effectively without resorting to force or intimidation.
- Assisted in patient care, improved comfort and well-being.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Coordinated activities that encourage social interaction amongst service users within the respite setting to foster a sense of community spirit among them .
- Prepared meals for patients, ensured balanced nutrition intake.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked closely with nurses to maintain high levels of communication.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Provided compassionate personal care for service users, offering support with washing, dressing and toileting.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Built caring, supportive relationships with service users, enhancing daily life through personalised care.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported clinical staff to complete health assessments.
- Worked closely with nurses to maintain optimum levels of communication.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Adapted to service users' needs and requests to maintain personalised care.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Minimised care continuity issues by keeping thorough, accurate records.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Developed employee skills by delivering comprehensive training programmes.
- Evaluated staff performance post-training; provided constructive feedback accordingly.
- Prepared detailed training materials, ensured ease of understanding for all participants.
- Held refresher courses and workshops to reinforce key concepts and skills.
Voyage careSolihull, West Midlands
Health care support worker
2019.05 - 2020.10 (1 education.year_Label & 5 education.months_Label)
Job overview
- Supported the implementation of care plans tailored to individual service users needs.
- Improved service users comfort by assisting with daily personal hygiene tasks.
- Facilitated social activities for service user, boosting morale and wellbeing.
- Provided companionship and emotional support to distressed service user.
- Communicated sensitively with service user whilst respecting privacy and dignity at all times.
- Practised infection control standards to maintain patient health and safety.
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Maintained a clean, safe environment for all patients.
- Enabled better understanding between healthcare team members by acting as a liaison between them.
- Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
- Provided emotional support for patients and their families during difficult times.
- Prepared meals according to individual dietary requirements, promoting good nutrition.
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
- Attended mandatory training courses on regular basis to keep skills updated.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained strict confidentiality of information regarding patients.
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Organised activities and exercises to promote physical and mental well-being.
- Delivered on care plan goals while responsibly managing client budget.
- Assisted with medicine and stock counting, ordering and replenishing.
Heartlands HospitalBirmingham , West midlands
Health care assistant
2012.10 - 2019.05 (6 education.years_Label & 7 education.months_Label)
Job overview
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Enhanced healing process by changing wound dressings regularly.
- Assisted in patient care, improved comfort and well-being.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked closely with nurses to maintain high levels of communication.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Worked closely with nurses to maintain optimum levels of communication.
- Maintained up-to-date patient records to enable care continuity between support providers.
- Actively developed professional healthcare competencies through regular training.
- Thoroughly sterilised and sanitised clinical equipment and accessories.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Provided attentive first-hand care, comfort and safety to patients.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Updated families regularly on patient progress and treatment plan changes.
Lonsdale/CaretechWest Bromwich, Sandwell
Support worker/Team leader
2003.01 - 2013.10 (10 education.years_Label & 9 education.months_Label)
Job overview
- Helped achieve patient independence through guided tasks and activities.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Encouraged social integration by facilitating community involvement opportunities.
- Assisted in maintaining a clean environment for improved client health.
- Participated in regular team meetings, enhancing quality of care provided.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Provided transportation for medical appointments, ensuring timely arrival.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Prepared nutritious meals that met special dietary needs of clients.
- Provided companionship during outings contributing to an active social life for clients.
- Supported daily living skills training which increased client self-sufficiency.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Administered medication according to schedule, promoting optimal health outcomes.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
- Assessed clients and documented information for records and analysis.
- Adapted support where possible to increase service accessibility.
- Counselled clients through difficult times using approved and compassionate strategies.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
- Liaised with external and internal professionals to provide holistic support.
- Developed tailored action plans whilst prioritising pressing concerns.
- Increased team cohesion by implementing regular feedback sessions.
- Streamlined workflow for a more efficient process.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Delegated tasks to make best use of individuals' skills.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Promoted professionalism among staff to develop productive relationships.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Fostered positive employee relationships through communication, training and coaching.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Led team of 20 .
Leabrooke Nursing home and RehabilitationTipton, Sandwell
Health care assistant
1998.04 - 2003.01 (4 education.years_Label & 9 education.months_Label)
Job overview
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in patient care, improved comfort and well-being.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked closely with nurses to maintain high levels of communication.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Monitored client health conditions and reported immediate issues to manager.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Safely escorted patients during medical appointments and hospital visits.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
Education
Birmingham City UniversityBirmingham, England
Foundation Degree in Science from Nursing Associate
2023.02 - 2025.03 (2 education.years_Label & 1 education.month_Label)
AIM QualificationOnline
AIM Qualification Level 3 from Special educational needs
2022.06 - 2023.01 (7 education.months_Label)
Solihull College and University CentreSolihull
Functional skills level 2 from Mathematics
2021.09 - 2022.02 (5 education.months_Label)
Solihull College and University CentreSolihull
Functional Level 2 from English
2021.01 - 2021.07 (6 education.months_Label)
Skills first award
RQF level 1 from Principle of customer service Level 1
2019.09 - 2019.10 (1 education.month_Label)
1st 4sportBirmingham
Level 1 from Developing community activities for youth at risk
2019.01 - 2019.03 (2 education.months_Label)
Walsall CollegeWalsall
NCFE CACHE LEVEL 2 from Understanding Autism
2017.08 - 2018.02 (6 education.months_Label)
Walsall CollegeWalsall
NCFE Level 1 from Caring for Children
2017.11 - 2018.01 (2 education.months_Label)
Walsall CollegeWalsall
NCFE Level 2 from Understanding the safe handling of medicines
2011.12 - 2018.08 (6 education.years_Label & 8 education.months_Label)
Walsall CollegeWalsall
NVQ Level 3 from Health and social care
2007.10 - 2008.10 (1 education.year_Label)
Skills
- Advanced life support
- Coaching new staff members
- Medication Administration
- Gastrostomy tube care
- Care planning
- Vital signs measurement
- Accurate record-keeping
- Patient advocacy
- Patient-centred care
- Empathetic listening
Patient-Focused listening
Affiliations
- I have 3 dogs and love going for walks with them and my family.
- I love reading
- I love learning new subjects
Availability
See my work availability
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Available
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Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Registered Nurse Associate
Hereford and Worcestershire NHS trust
2025.06 - Current (1 education.year_Label)
Student Nurse Associate
Hereford and Worcestershire NHS trust
2023.02 - 2025.06 (2 education.years_Label & 4 education.months_Label)
Birmingham City University
Foundation Degree in Science from Nursing Associate
2023.02 - 2025.03 (2 education.years_Label & 1 education.month_Label)
AIM Qualification
AIM Qualification Level 3 from Special educational needs
2022.06 - 2023.01 (7 education.months_Label)
Solihull College and University Centre
Functional skills level 2 from Mathematics
2021.09 - 2022.02 (5 education.months_Label)
Solihull College and University Centre
Functional Level 2 from English
2021.01 - 2021.07 (6 education.months_Label)
Health care assistant- Band 3
Hereford and Worcestershire NHS Trust
2020.10 - 2023.02 (2 education.years_Label & 4 education.months_Label)
Skills first award
RQF level 1 from Principle of customer service Level 1
2019.09 - 2019.10 (1 education.month_Label)
Health care support worker
Voyage care
2019.05 - 2020.10 (1 education.year_Label & 5 education.months_Label)
1st 4sport
Level 1 from Developing community activities for youth at risk
2019.01 - 2019.03 (2 education.months_Label)
Walsall College
NCFE Level 1 from Caring for Children
2017.11 - 2018.01 (2 education.months_Label)
Walsall College
NCFE CACHE LEVEL 2 from Understanding Autism
2017.08 - 2018.02 (6 education.months_Label)
Health care assistant
Heartlands Hospital
2012.10 - 2019.05 (6 education.years_Label & 7 education.months_Label)
Walsall College
NCFE Level 2 from Understanding the safe handling of medicines
2011.12 - 2018.08 (6 education.years_Label & 8 education.months_Label)
Walsall College
NVQ Level 3 from Health and social care
2007.10 - 2008.10 (1 education.year_Label)
Support worker/Team leader
Lonsdale/Caretech
2003.01 - 2013.10 (10 education.years_Label & 9 education.months_Label)
Health care assistant
Leabrooke Nursing home and Rehabilitation
1998.04 - 2003.01 (4 education.years_Label & 9 education.months_Label)