Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamir Rahman

Birmingham

Summary

Skilled team member experienced in thriving in fast-paced environments while meeting high standards for sales, service, and quality. Quick to adapt to evolving menus and policies, with a strong ability to resolve customer concerns effectively. A proactive problem-solver with excellent time management skills, ensuring seamless operations and efficient preparation for future guests. Highly organized and independent, with a keen eye for detail and the ability to learn new tasks swiftly. Possesses a sharp memory and strong numerical aptitude. A dedicated professional committed to creating a welcoming atmosphere for guests. Brings an energetic personality and a strong work ethic to every interaction. Naturally warm and personable, excelling in relationship-building and customer engagement. Skilled in product presentation and upselling, with the ability to connect with customers from diverse backgrounds.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

Administrative assistant

Premier Travel & Tours
Birmingham, West Midlands
05.2024 - 08.2024
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Performed bookkeeping tasks, including invoicing and expense tracking.
  • Examined, scanned and input documents in software system.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Arranged filing systems for easy use and retrieval by personnel.
  • Applied maths abilities to calculate and check financial figures.

Customer assistant

Tesco(Christmas Temp)
Birmingham, West Midlands
11.2023 - 01.2024
  • In terms of time juggling, working in a busy shop has taught me how to manage my time like a boss and get tasks done on time
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • I was super friendly with customers, ensuring they left the store with a smile
  • In terms of customers, I have learned how to deal with questions and complaints like a pro, making sure everyone left happy
  • If I was in charge, I learned how to lead my team and help them do their best

Waiter

Shabar Balti Restaurant
Birmingham, West Midlands
09.2022 - 04.2023
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Verified completed orders and served guests at tables.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Education

Higher National Diploma - IT Level 3

Joseph Chamberlain Sixth Form College
Birmingham
09.2022 - 06.2024

10 GCSEs - ranging from 1-9

Yardley's Secondary School
Birmingham
09.2017 - 05.2022

Skills

aeCustomer service excellence

  • Creative thinking
  • Positive attitude
  • T

Timeline

Administrative assistant

Premier Travel & Tours
05.2024 - 08.2024

Customer assistant

Tesco(Christmas Temp)
11.2023 - 01.2024

Waiter

Shabar Balti Restaurant
09.2022 - 04.2023

Higher National Diploma - IT Level 3

Joseph Chamberlain Sixth Form College
09.2022 - 06.2024

10 GCSEs - ranging from 1-9

Yardley's Secondary School
09.2017 - 05.2022
Tamir Rahman