Tamieka Morgan
Rochester
Summary
Motivated and people-focused professional with 14+ years’ experience across education, social care, and customer-focused roles, with a strong foundation in HR and recruitment practices. Skilled in end-to-end recruitment, candidate support, and compliance processes, alongside delivering person-centred guidance to support workforce development and employee engagement. Proven ability to manage complex caseloads, build strong stakeholder relationships, and implement tailored support plans that align individual needs with organisational goals.
Experienced in onboarding processes, employment law and Equality Act compliance, and working collaboratively with employers to achieve successful and sustainable employment outcomes. Committed to promoting equality, diversity, and inclusion, and fostering positive, supportive working environments that enable individuals to thrive and progress.
Overview
11
11
years of professional experience
14
14
years of post-secondary education
Work history
Job Coach / Study Programme Tutor
Kent Training & Apprenticeship (Kent County Council)
County-wide, Kent
2024.10 - Current
- Supported young adults with additional needs to access and sustain meaningful employment through person-centred coaching and skills development.
- Assessed individual strengths and needs to create tailored plans, delivering guidance on job search, applications, and interview preparation.
- Planned and delivered employability skills sessions to 16–18-year-olds, supporting their readiness for work.
- Worked collaboratively with internal teams and employers to secure successful job outcomes and long-term progression.
- Delivered high-quality Careers Education, Information, Advice and Guidance (CEIAG), empowering individuals to build confidence, independence, and fulfilment in work.
Trainee Recruitment Consultant
Vision for Education
Maidstone, Kent
2024.07 - 2024.09
- Supported SEN and primary schools with end-to-end recruitment of Teaching Assistants and Teachers, including job advertising, candidate sourcing, and screening.
- Managed compliance processes such as Right to Work checks and DBS coordination, while building strong partnerships with schools to meet staffing needs through proactive, relationship-led recruitment.
- Left the role by choice to pursue opportunities better aligned with my professional values and commitment to ethical, people-focused practice.
Self-Directed Support Coordinator
Medway Council
Medway, Kent
2019.05 - 2024.06
- Supported individuals with care needs to take control of their support through person-centred planning and guidance on direct payments and services.
- Assisted with implementing care arrangements, including recruiting personal assistants and accessing community resources.
- Worked collaboratively with families, local authorities, and partner organisations to review plans and ensure effective, tailored support.
- Maintained accurate records and monitored outcomes to ensure compliance with care frameworks and continuous improvement.
- Built strong relationships with service users, promoting independence, choice, and confidence in managing their own care.
- Demonstrated a strong understanding of employment law and the Equality Act, ensuring inclusive practice and fair access to services.
Financial Assessment Officer
Medway Council
Chatham, Kent
2016.07 - 2019.04
- Conducted financial assessments and annual reviews in line with Council Charging Policies, legislation and timescales, ensuring accurate charging for social care packages through both desk-based work and service user visits.
- Calculated client contributions in accordance with Fairer Charging policies, relevant regulations and the Care Act 2014, maintaining fully evidenced and compliant decisions while identifying and supporting benefit entitlements.
- Assessed eligibility for Deferred Payment Agreements, gathering evidence and liaising with Legal Services to formalise agreements or record decisions appropriately, while maintaining accurate records.
- Worked collaboratively with internal teams and external partners, including the DWP, Benefits and Local Taxation teams, to support effective joint working.
- Identified and escalated safeguarding concerns and potential deprivation of assets, protecting service users and supporting income maximisation in line with organisational values.
Administration Officer & Apprentice
Kent County Council / Medway Council
2014.12 - 2016.07
- Delivered administrative support across multiple service areas, including managing correspondence, scheduling meetings, maintaining records, and supporting day‑to‑day operational activities.
- Coordinated communication between departments, ensuring accurate information sharing and timely responses to internal teams, stakeholders, and members of the public.
- Maintained and updated databases and filing systems in line with data protection regulations, ensuring accuracy, confidentiality, and accessibility of information.
- Monitored workflows and prioritised tasks to meet strict deadlines, demonstrating strong organisational and time‑management skills in a fast‑paced environment.
- Provided customer-focused support, handling enquiries professionally via phone, email, and in person, resolving issues efficiently and escalating where necessary.
- Recognised for outstanding performance and commitment by being awarded Apprentice of the Year within the Directorate.
Education
Certificate of Higher Education - Level 3 Award in Education and Training
City & Guilds
2025.11 -
Certificate of Higher Education - Level 2 Certificate in Understanding Nutrition and Health
NCFE
2025.11 - 2026.01
Level 2 Diploma - Business Administration
Mid Kent College
Gillingham 2015.01 - 2016.07
Extended Diploma - Level 3 Creative Media Production (Television and Film)
Mid Kent College
Gillingham 2013.09 - 2014.07
Subsidiary Diploma - Creative Media Production
Mid Kent College
Gillingham 2012.09 - 2013.07
GCSEs - English Language
Mid Kent College
Gillingham 2013.09 - 2014.06
GCSEs - Maths
Rainham School for Girls
Rainham, Kent 2007.09 - 2012.06
GCSEs - Science
Rainham School for Girls
Rainham 2007.09 - 2012.07
Skills
- Person-centred coaching
- Data management and record-keeping
- Recruitment - candidate sourcing and screening
- Employment law and Equality Act knowledge
- Careers Education, Information, Advice and Guidance (CEIAG)
- Stakeholder and relationship management
- Tailored support planning and needs assessment
- Training delivery and facilitation
- Employability skills training and delivery
- Safeguarding and compliance (eg DBS, Right to Work)
- Communication and interpersonal skills
- Empowering individuals to build independence and confidence
Affiliations
- Outside of work, I enjoy spending time with family, friends, and my two dogs. I maintain a healthy routine through regular gym sessions during the week and weekend walks. I have a keen interest in reading, exploring new music, and trying new sports and activities with friends.
Accomplishments
- Backpacked Mexico for 5 weeks
- Completed Tough Mudder
- Apprentice of the Year (Medway Council)
References
References available upon request.
Timeline
Certificate of Higher Education - Level 3 Award in Education and Training
City & Guilds
2025.11 -
Certificate of Higher Education - Level 2 Certificate in Understanding Nutrition and Health
NCFE
2025.11 - 2026.01
Job Coach / Study Programme Tutor
Kent Training & Apprenticeship (Kent County Council)
2024.10 - Current
Trainee Recruitment Consultant
Vision for Education
2024.07 - 2024.09
Self-Directed Support Coordinator
Medway Council
2019.05 - 2024.06
Financial Assessment Officer
Medway Council
2016.07 - 2019.04
Level 2 Diploma - Business Administration
Mid Kent College
2015.01 - 2016.07
Administration Officer & Apprentice
Kent County Council / Medway Council
2014.12 - 2016.07
Extended Diploma - Level 3 Creative Media Production (Television and Film)
Mid Kent College
2013.09 - 2014.07
GCSEs - English Language
Mid Kent College
2013.09 - 2014.06
Subsidiary Diploma - Creative Media Production
Mid Kent College
2012.09 - 2013.07
GCSEs - Maths
Rainham School for Girls
2007.09 - 2012.06
GCSEs - Science
Rainham School for Girls
2007.09 - 2012.07