Tamary Mapfumo
Mansfield,Nottinghamshire
Summary
Dedicated care professional with expertise in meal preparation, compassionate care, and medication administration. Skilled in health monitoring and housekeeping, ensuring a clean and safe environment for clients. Proficient in developing personalised care plans and observing behaviour to provide attentive support tailored to individual needs. Committed to enhancing the quality of life for those in need through sensitivity to individual requirements and proactive care strategies.
Driven and resourceful professional with knack for strategic planning and team leadership. Demonstrated proficiency in project management and problem-solving, fostering smooth operational workflows. Excited to bring collaborative and result-oriented approach to managerial role.
Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management in my role.
Overview
21
21
years of professional experience
Work history
Compliance lead and Operations Manager
ClayBrook Healthcare Ltd
Waltham Abbey, Essex
2023.06 - Current
- Managed vendor relationships to ensure timely delivery of services.
- Led teams to achieve business objectives on time and within budget constraints.
- Devised operational policies for regulatory compliance and best practices adherence.
- Identified bottlenecks, implemented solutions, increased productivity.
Support Worker Learning Disabilities and Autism,
Claybrook Health Care
Southend on sea, Waltham Abbey
2019.06 - 2022.09
- Closely observed and documented patient behaviour, promptly reporting slight changes in behaviour or health to medical staff.
- Assisted residents in personal hygiene requirements, in accordance with individual care plans.
- Accompanied service users to appointments ,events and other activities such as swimming and going Into the community, providing safety and support.
- Assisted service users with getting up and preparing for the day, including tasks such as going college and Day Centres.
- Supported Service users with nightly routines, including personal hygiene and going to bed ,upholding health and safety practices.
- Held high regard for privacy while carrying out sensitive duties, such as showering and dressing.
- Built special relationships with residents and developed extended relationships with their families, increasing resident satisfaction.q
- Maintained excellent patient satisfaction by proactively helping them with their needs and requirements.
Healthcare Assistant
NHS Southend Hospital
Southend on sea, Essex
2013.02 - 2022.09
- Kept patient records and medical information on the Nervecentre in line with patient confidentiality laws.
- Built strong relationships and encouraged trust with patients by providing continuous support and delivering best possible care.
- Took patient temperatures, pulse, respirations and weight throughout hospital stay to ensure patients stayed on the path to recovery.
- Assisting patients in bathing, dressing and general mobility in accordance with individual care plans.
- Assisted in monitoring and observing patients within a ward, reporting concerns promptly to senior nurses.
- Assessed patient's health and recovery by conducting health checks, including pulse, temperature and weight when required.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Monitored patient health, behavioural and physical changes, reporting concerns to senior nurse promptly.
- Ensured patients were comfortable during hospital stay through assessments and consultations.
- Assisted in the rehabilitation of patients, including walking, talking and movement activities, completing as instructed in care plans.
Support Care Worker
Consensus Support
Southend on sea, Essex
2007.12 - 2017.08
- Updated and created care plans and resident documentation, following company policy procedures.
- Assisted residents in personal hygiene requirements, in accordance with individual care plans.
- Accompanied Service users to appointments, events and other activities such as swimming and outdoor activities, providing safety and support.
- Dispensed patient medication accurately in line with policies and according to resident care plans.
- Provided clean, hygienic environment for Service users by cleaning and tidying.
- Monitored and reported changes in health, behaviour and needs to the manager to improve and update individual care plans.
- Provided meaningful support and companionship and maintaining positive wellbeing.
- Supported bed time with nightly routines, including personal hygiene and well-being upholding health and safety practices.
- Held high regard for privacy while carrying out sensitive duties, such as showering and dressing
- Built special relationships with residents and developed extended relationships with their families, increasing resident satisfaction.
Healthcare Assistant
Strathmore Care ,Milton House
Southend on sea, Essex
2006.12 - 2007.11
- Assisting patients in bathing, dressing and general mobility in accordance with individual care plans.
- Assisted in the administration of various medications and taking samples from patients when required.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Assisted with general cleaning, tidying of rooms and sanitising kitchen workspaces.
- Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
- Assisted managers in reviewing and updating individualised care plans, making changes based on progress and improvements required.
Healthcare Assistant
Copper Beech Residential Care Home
Hastings, East Sussex
2005.07 - 2006.11
- Kept patient records and medical information on care logsin line with patient confidentiality laws.
- Built strong relationships and encouraged trust with patients by providing continuous support and delivering best possible care.
- Monitored patient health, behavioural and physical changes, reporting concerns to manager promptly.
- Assisting patients in bathing, dressing and general mobility in accordance with individual care plans.
Education
Certificate of Higher Education - Public Health
Anglia Ruskin University
Chelmsford, ESS 09/2015 - 02/2017
Diploma of Higher Education - Applied Health Studies
Anglia Ruskin University
Chelmsford, ESS 09/2017 - 10/2022
Skills
- Meal preparation
- Compassionate care
- Medication administration
- Record keeping and documentation
- Housekeeping and cleaning
- Care plan development
Behavior observation
- Attentive support
- Individual needs sensitivity
- Lone working & Team working
- communication skills
Timeline
Compliance lead and Operations Manager
ClayBrook Healthcare Ltd
2023.06 - Current
Support Worker Learning Disabilities and Autism,
Claybrook Health Care
2019.06 - 2022.09
Healthcare Assistant
NHS Southend Hospital
2013.02 - 2022.09
Support Care Worker
Consensus Support
2007.12 - 2017.08
Healthcare Assistant
Strathmore Care ,Milton House
2006.12 - 2007.11
Healthcare Assistant
Copper Beech Residential Care Home
2005.07 - 2006.11
Certificate of Higher Education - Public Health
Anglia Ruskin University
09/2015 - 02/2017
Diploma of Higher Education - Applied Health Studies
Anglia Ruskin University
09/2017 - 10/2022