Tamarin Hendriks
Welwyn Garden City,England
Summary
A dedicated and versatile professional with a strong foundation in computer skills, including proficiency in Microsoft Office and basic coding in Python and R. Demonstrates exceptional sales acumen, multitasking capability, and patience under pressure. Actively engaged in community activities through volunteering with the Gower Ornithological Society and conservation societies. Recognised for positive language and teamwork, complemented by achievements such as the Bronze Duke of Edinburgh Award. Career goals include leveraging skills in a dynamic environment to contribute to impactful projects while fostering personal growth.
Overview
5
5
years of professional experience
Work history
Marine Tank Servicer
Aquatic Design Centre
London, England
2022.07 - 2022.07
- Compiled 20+ health reports and advised tank owners on preventative care and treatment solutions
Customer Advisor
B&Q
Welwyn Garden City, England
2023.04 - 2024.08
- Replenished and maintained merchandise displays to legal and company standard across multiple departments, 12 aisles per night
- Managed 20+ customer queries daily, providing advice and resolving issues efficiently
- Prepared custom paint orders and managed click-and-collect services with speed and accuracy
Waitress
Poppin’s Café
Welwyn Garden City, England
2019.09 - 2020.02
- Taking orders using the shorthand for the café’s menu
- Provided top-notch service to 25+ customers, improved overall dining experience.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Met special dietary requests with careful preparation and presentation of dishes and prepare coffees and teas when requested, for example: a Latte, Flat White or Macchiato
Education
BSc - Zoology with a Year in Industry (Hons)
Swansea University
Swansea, Wales 9 2024 - 7 2027
A-levels - Health and Social Care (Merit), Applied Science (Distinction) and Biology (Grade D)
Ridgeway Academy
Welwyn Garden City, England 9 2022 - 7 2023
Course - Ecology and Wildlife Conservation
FutureLearn Course Offered by University of Leeds
OnlineSkills
- Computer: Proficient in Microsoft Office (Excel, PowerPoint, Word), Basic coding (Python and R)
- Community activities: Volunteer at Gower Ornithological Society, Student Union’s Conservation and Ecology Society and BHPS: The Hedgehog Conservation Charity
- Solo sports and wellbeing: Archery, weightlifting, swimming and art
- Bronze Duke of Edinburgh Award
- Sales acumen
- Multitasking capability
- Patience under pressure
- Positive language
- Team player
VOLUNTARY EXPERIENCE
- Keech Charity Shop, Volunteer, Welwyn Garden City, England, 2019-08, 2020-01, Operated the till, processed transactions and provided friendly customer service, Sorted, labelled and priced donations to ensure efficient store flow and presentation, 35+ items per shift
- Swansea University, Student Rep, Swansea, Wales, 2024-10, 2025-07, Attending meetings to report colleagues’ requests and concerns to make modifications, Answering queries and concerns via the university’s student forum, Unitu
References
References available upon request.
Timeline
Customer Advisor
B&Q
2023.04 - 2024.08
Marine Tank Servicer
Aquatic Design Centre
2022.07 - 2022.07
Waitress
Poppin’s Café
2019.09 - 2020.02
BSc - Zoology with a Year in Industry (Hons)
Swansea University
9 2024 - 7 2027
A-levels - Health and Social Care (Merit), Applied Science (Distinction) and Biology (Grade D)
Ridgeway Academy
9 2022 - 7 2023
Course - Ecology and Wildlife Conservation
FutureLearn Course Offered by University of Leeds