I am an individual who possesses a desire to succeed and who is target driven, persuasive and has an outstanding work ethic. I have the ability to discover client's needs and match a solution to them and build close relationships with them. I am known to have a resilient character having the ability to deal with setbacks and still move forward. I have a drive to bring to a Team I am a happy exited and bubbly individual who enjoys going to work in an environment where growth is promoted . Detail-oriented professional with years of experience as general secretary. Skilled in managing office operations, coordinating meetings and maintaining accurate records. Strong communicator with excellent time management skills. Driven student with passion for organisation and administration. Skilled in scheduling, budget management and communication. Strong talent for multitasking and meeting tight deadlines. Seeking opportunity to gain hands-on experience as general secretary.
Hi, I’m
Tamara Alex
Summary
Overview
7
years of professional experience
Work history
Bagatelle
Receptionist & Events and host supervisor
05.2022 - Current
Job overview
- Maintain a friendly and pleasant demeanour to both guests and co-workers
- Handle large number of incognito and VIP clients' bookings and deal with structuring and handling of the tightly fitted extremely busy restaurant
- Work with different software's to insure bookings are aligned and linked through 6 different sites
- Greet celebrity guests and accommodate them to the best ability
- Handle the receptionist role and assist clients to their place
- Call up and handle reservations and assist customers with directions and deal with any complaints or inquires that may arise
- Maintain a cooperative and positive attitude with managerial and supervisory staff
- Complete all paperwork in accordance with company standards
- Performs tasks and duties as assigned
- Provide superior customer service to all internal and external customers in compliance with the service standards
- Perform any other related duties as assigned
- Assists guests with general information when requested
The Marriot Park Lane Hotel
Receptionist, HR assistant manager
08.2021 - 05.2022
Job overview
- Working as a supervisor within this wonderful establishment has allowed me to work under pressure enabling my management skills to excel as it was an extremely busy hotel in the landmarks of London
- Excellent interpersonal skills which is demonstrated by communicating with clients, colleagues and non-technical professionals on a daily basis I am able to:
- Maintain a friendly and pleasant demeanour to both guests and co-workers
- Maintain a cooperative and positive attitude with managerial and supervisory staff
- Complete all paperwork in accordance with company standards
- Performs tasks and duties as assigned
- Provide superior customer service to all internal and external customers in compliance with the service standards
- Perform any other related duties as assigned
- Assists guests with general information when requested
- Able to carry out hotel tasks from ensuring and communicating with all networks of staff and security to preparing and delivering the Hand over for the evening shift
- Managing staff to insure day to day tasks have been completed within deadlines
- Determined staff promotions and demotions, termination of employees if required
- Carried out HR tasks and insured Payroll was in check
BMW Park Lane Show room
Sales Representative
04.2020 - 08.2021
Job overview
- Provide customer service by greeting and assisting customers, responding to customer inquiries and complaints - Engaged in sales, inventory taking, reconciling cash receipts and performing services for customers - Consistently delivered positive, courteous and professional guest service in all interactions with all sorts of different people
- Established client's financial situation, collected and processed payments and assisted in the daily business operations
- Reviewing the sales statistics and actions to determine how to better utilize time, plan more
- Working deals, interest rates, leases, and calculated financial requirements prior to obtaining approval from the Dealership Manager and FI Manager.
The hippodrome casino London
Senior Receptionist
06.2018 - 04.2020
Job overview
- To supervisor and assistant Hr Management
- Provide guest service
- Perform duties in a safe manner; report any potential safety hazards to management staff
- Answer patron questions and provide solutions with a professional demeanour
- Maintain a clean, well-organized work area and environment
- Accept/exchange cash and chips as presented in accordance with established procedures
- Prepares and complete all job-related paperwork as approved in our Internal Control Submission
- Maintain the rest bank keeping transactions and paperwork organized and adhering to turn-in timelines of Main/Chips Bank
- Learning solutions limited (GDPR consultant)
05.2016 - 06.2018
Job overview
- My role was to inform and advise Management and clients on the obligations to comply with the GDPR and other Data protection Laws
- Providing Risk based privacy assessments (ISO27001) and assisting in the comprehensive review of GDPR requirements and their impact on current business Practices and procedures
- Insuring that the security controls on our E-commerce environment complies with the PCI DSS procedures
- Acting as a Contact point for the ICO, and all Data subjects
- Co-operating with the ICO, including during prior consultations under article 36 and consulting on any matter for direction, clarification of this regulation
- Responsible for the migration of data and mitigating any risks to the rights and interests of the data subjects
- Project managing the implementation of the organisations GDPR project, to ensure
Education
First aid training.
University overview
London South Bank University
undergraduate Biochemistry forensic science degree
2024
University overview
am in the process of completing my, Child safety Health and safety procedures.
Skills
- Strong leadership skills with demonstrated ability to prioritize and execute in a methodical and disciplined manner
- Strong leadership skills with the ability to build effective teams that work effectively at all levels within the organization
- Strong communicator with proven effective interpersonal and influencing skills
- Possess strong communication and influencing skills with the ability to liaise effectively with senior stakeholders
- Strong presence and personal credibility with strong stakeholders and management skills
- Excellent written and verbal communication skills, comfortable in dealing with all levels of staff
- Have strong communication and influencing skills with the ability to liaise with and brief stakeholders
- Security awareness
- Accounts Payable/Accounts Receivable
- Report development
- MS Office
- Data entry
- Document control
- Sales expertise
- Staff Management
- Contract negotiations
Interests
Interests
Interest:
, One of my strongest interest is participating in sports, such as trampolining and badminton. Playing these sports allow me to develop a range of skills such as teamwork skills and perseverance. I feel more confident when it comes to leadership as well as being able to think, act decisively and quickly. These hobbies have also helped me develop a high sense of passion to succeed in all types of tasks.Languages
Arabic
Advanced
Timeline
Receptionist & Events and host supervisor
Bagatelle
05.2022 - Current
Receptionist, HR assistant manager
The Marriot Park Lane Hotel
08.2021 - 05.2022
Sales Representative
BMW Park Lane Show room
04.2020 - 08.2021
Senior Receptionist
The hippodrome casino London
06.2018 - 04.2020
05.2016 - 06.2018
First aid training.
London South Bank University
undergraduate Biochemistry forensic science degree
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