Tamara Wyatt
Farnborough
Summary
I am a reliable customer-focused professional with strong experience in Administration, busy retail and hospitality environments. Skilled in supporting daily store operations, stock management, organisation, document filing, maintaining company standard, handling customer queries and working effectively as part of a team to meet performance targets. Experienced in supervising staff, prioritising tasks, maintaining a clean, organised and safe working environment. After travelling since May, I am ready to start a new role where I can contribute a strong work ethic, flexibility and a commitment to excellent customer service.
Overview
7
7
years of professional experience
Work history
Supervisor
Starbucks-Camberley
03.2024 - 05.2025
- Managed daily operations including opening/ closing duties, inventory control, emails, cash handling and equipment maintenance.
- Trained team members.
- Prepared and served beverages to company standard.
- Handled customer inquiries and complaints.
Sales Advisor
Leaders Romans Group
01.2023 - 03.2024
- Achieving a consistent track record of exceeding monthly and quarterly sales targets.
- Built and maintained strong client relationships.
- Conducted daily client meetings via Zoom/Teams to deliver personalized service and solutions, ensuring client needs are met.
- Collaborated with the sales team to share successful sales strategies and best practices.
- Offered guidance to clients, helping them make informed decisions about their home buying journey.
- Achieved recognition with the 'Quarterly Top Performer' in my team.
Administrative Assistant
Leaders Romans Group
05.2022 - 01.2023
- Efficiently managed administrative tasks, including data entry, document preparation, filing, ensuring accurate and organized record-keeping.
- Handled client inquiries and maintained positive client relations.
- Managed incoming/outgoing correspondence, including emails, phone calls, ensuring timely and effective communication.
Supervisor
Las Iguanas-Basingstoke
06.2019 - 04.2022
- Managed the entire team, ensuring efficient operations and staff performance.
- Prepared and served cocktails to specifications.
- Took food orders, and dealt with customer complaints.
- Answered phone calls and handled customer inquiries.
- Successfully achieved daily and monthly company targets.
- Addressed maintenance issues and trained staff members.
Waitress/Team Leader
Tgi Fridays-Bracknell
02.2018 - 04.2019
- Oversaw and provided instructions to waitstaff, ensuring the smooth operation of the restaurant.
- Took food orders and created memorable guest experiences.
- Prepared drinks and desserts, maintaining high standards of quality.
- Maintained restaurant sections and back-of-house areas, ensuring hygiene/ maintenance standards were upheld.
Skills
- Eye for detail
- Ability to work independently
- Prioritization of tasks
- Strong communication skills
- Handling customer complaints
- Team management
- Ability to collaborate effectively with team members to achieve common goals
- Creative problem-solving
Timeline
Supervisor
Starbucks-Camberley
03.2024 - 05.2025
Sales Advisor
Leaders Romans Group
01.2023 - 03.2024
Administrative Assistant
Leaders Romans Group
05.2022 - 01.2023
Supervisor
Las Iguanas-Basingstoke
06.2019 - 04.2022
Waitress/Team Leader
Tgi Fridays-Bracknell
02.2018 - 04.2019