Tamara Noden-Poli

Responsibilities at this general / life insurance business include:

• Reviewing and negotiating on contracts, including those concerning suppliers, brokers, clients and members
• Conducting legal and regulatory research and translating findings into jargon-free information for stakeholders within the business
• Maintenance of registers and records, including SMCR, Regulatory Reporting, Horizon Scanning, Gifts and Hospitality, and Conflicts of Interest
• Assisting with SMCR applications and ongoing duties
• Composing literature to go out to the business to raise awareness of regulatory topics
• Updating the relevant sections of Compliance MI Reporting on a monthly basis
• Supporting the Compliance and Legal Manager to drive regulatory compliance awareness of controls across the business
• Reviewing and analysing existing processes and practices and regulatory compliance, and identifying legal risks and solutions
• Maintaining relevant regulatory compliance policies and Compliance Department procedures for the Society
• Collaborating on strategic projects
• Supporting internal audits of the department, ensuring actions are closed within agreed timescales
• Reviewing customer-facing materials from a compliance and legal perspective
• Creating slides to be presented at Executive meetings on a monthly basis, providing details of regulatory and legislative changes and the impact on the business

This is a voluntary role.

Responsibilities include:

• Keeping up with ongoing training and development
• Hearing cases in the adult criminal court
• Ensuring I act with integrity and in a manner free of conflict or bias
• Hearing pleas from defendants
• Engaging with trials, using excellent listening skills, making appropriate notes, and directing the presiding justice to ask questions of those present in court where clarity is required
• Applying the applicable law to cases to determine outcomes
• Applying the applicable Sentencing Guidelines where a defendant is found, or pleads guilty

This is a voluntary role.

Responsibilities include:

• Setting aims and objectives for the school
• Reviewing and approving policies to achieve those aims and objectives
• Reviewing the school's progress towards those aims and objectives
• Acting as a 'critical friend' to the school
• Other duties as required

This is a voluntary role.

Responsibilities:

• Representing CNWJLD at national committee meetings
• Keeping the division up to date on relevant news from The Law Society
• Assisting with organising events for the division.

Responsibilities included:

• Managing aspects of remortgage cases from file opening to registration of the charge, including (amongst other tasks) reviewing customer information summaries submitted on file opening, checking mortgage deeds, extracting and inputting redemption figures, checking mortgage offers, reviewing files prior to setting up completion, and setting completion dates
• Liaising with all parties involved, including our clients (lenders), customers, brokers and customers' solicitors to provide updates and progress cases within SLAs
• Ensuring excellent customer service, including handling complaints where they arose
• Complying with SRA rules and legislation

Responsibilities during my time in the business included:

• Liaising with senior management to ensure the business plan was being met
• Covering the Weekend Operations Manager during breaks and absence. This involved running an office of around 100 staff
• Providing constructive feedback to the teams
• Dealing with performance plans and workplace conflict where necessary
• Call handling on behalf of clients, many of them law firms
• Working on behalf of a client to arrange appropriate adults for vulnerable individuals in custody
• Being an outsourced IT Service Desk Analyst for a large corporate law firm client
• Complaint resolution
• Maintaining clients' diaries

Responsibilities included:

• Communicating with clients and third parties via multiple methods, from information dictated by the solicitors, and from my own initiative
• Legal drafting
• Witnessing signatures and sitting in on client meetings with my Supervising Partner
• Undertaking aspects of the conveyancing process without aid, including dealing with Land Registry formalities
• Preparing hardcopy documents for holding

Responsibilities included:

• Providing advice to students on issues such as academic appeals
• Scrutiny of policy documents and handbooks
• Legal research
• Student advocacy
• Attending Student Council meetings where I could propose motions for consideration of the Council
• Liaising with the School Manager to build a working relationship with her and ensure that the student voice was being heard

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