Tamara Moskala
Hull,East Riding of Yorkshire
Summary
Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional Housekeeper with strong organisational and multi-tasking skills, as well as superior time and resource management capabilities. Seeks long-term employment with established commercial cleaning business. Reliable worker dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skill full in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Special Events Organiser
Self-Employed
York, North Yorkshire
01.2019 - Current
- Planned events such as yoga retreat , conferences and meetings.
- Negotiated prices with vendors and subcontractors to maintain adherence to event budget.
- Analysed event needs to outline and define scope of services and project requirements.
- Fostered relationships with local suppliers to obtain best price, quality and delivery of products.
- Selected event-specific technology and equipment to bring visions to fruition.
- Evaluated existing plans, processes and event planning services to identify opportunities for improvement.
- Handled client correspondence and relationship management with timely responses and acknowledgement.
- Promoted company mission and available services through diverse social media platforms.
- Monitored event activities to verify constant compliance with health and safety policies and legislation.
- Planned and efficiently organised activities, details and timelines for large- and small-scale events.
- Facilitated catering services and planned menus to complement event theme and client preferences.
- Prepared, monitored and maintained event budgets.
Live-In Housekeeper in 4stars hotel
Self-Employed
Troutbeck Bridge, Cumbria
07.2020 - 09.2020
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Delivered faultless cleanliness standards and exceptional guest care.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Communicated with other staff to determine best use of resources and guest care.
- Supported staff maintaining clean environment and confidentiality during public and private events and conferences.
Care Home Assistant
Bluebird Care
Hull, Kingston upon Hull
05.2018 - 04.2020
- Updated first aid training to protect client welfare.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Prepared tasty and healthy meals to meet dietary requirements.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Offered clinical support from wound care to medication administration.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Documented accurate and updated caseload records and reports to streamline process.
Care Assistant
Bluebird Care
London
01.2013 - 04.2018
- Worked professionally with caregiving team.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Created warm, friendly atmosphere through positive guest interactions.
- Prepared food while upholding strict brand standards.
- Understood and adhered to food safety and hygiene regulations.
- Prepared food in line with recipe instructions and portioning standards.
- Completed housekeeping duties to maintain clean and orderly Front Of House (FOH) spaces.
- Handled complaints and conflict with diplomatic approach.
- Recommended best course of action to help people struggling with dementia issues.
- Adapted communication styles to build two-way communication with clients.
- Provided tailored support to help service users increase their independence and quality of life.
- Liaised with other professionals in health and social care to coordinate holistic support.
- Safely transported and accompanied clients to appointments and activities.
- Aided clients with bedtime routines, washing and dressing.
- Assisted clients with daily household cleaning, laundry and food preparation.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Delivered toileting support for clients with mobility issues.
- Improved social health by promoting participation in hobbies and social interests.
Education
NVQ Level 3 in Massage - Physioterapy& Massage
09.2011 - 05.2012
VTCT Level 3 Certyfikate in Indian Head Massage - Beauty
04.2013 - 08.2013
NVQ 2 Health&Social Care - Health and social care
09.2016 - 06.2017
Apprentieceships - Adult social care and care of children and young people
01.2016 - 07.2017
Basic Life Support - BLS training
10.2021 - 10.2021
Skills
- Client safety and first aid
- Compassionate client care
- Community activities
- Physical therapy exercises
- Food hygiene
- Catering service
- Event support
- Customer service
- Hot and cold food preparation
- Hospitality and events experience
- Personal care
- High quality standards
- Swedish massage
- Hot stone massage
- Swedish and Thai massage
- Stress relief techniques
- Deep tissue massage
- Holistic therapies
Languages
English
Advanced
Russian
Elementary
Polish
Native
Czech
Elementary
Timeline
HSS Home Instead - Basic Life Support, BLS training
10.2021 - 10.2021
Live-In Housekeeper in 4stars hotel - Self-Employed
07.2020 - 09.2020
Special Events Organiser - Self-Employed
01.2019 - Current
Care Home Assistant - Bluebird Care
05.2018 - 04.2020
Pearson Edexcel FSQ Global Skills Training LTD - NVQ 2 Health&Social Care, Health and social care
09.2016 - 06.2017
Skills for Care Development - Apprentieceships, Adult social care and care of children and young people
01.2016 - 07.2017
Serenity Beauty Academy - VTCT Level 3 Certyfikate in Indian Head Massage, Beauty
04.2013 - 08.2013
Care Assistant - Bluebird Care
01.2013 - 04.2018
Science and Business Centre Zak - NVQ Level 3 in Massage , Physioterapy& Massage
09.2011 - 05.2012
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