Tamanna Jannat Opi
London
Summary
Highly skilled professional with expertise in Microsoft Excel spreadsheet administration, Microsoft Word, PowerPoint and Excel. Demonstrates exceptional problem-solving abilities and remains calm under pressure. Possesses strong communication skills, public speaking experience, and leadership qualities.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2
2
years of professional experience
Work History
Nandoca
Nandos
London
03.2025 - Current
- Overseeing restaurant operations to ensure smooth service and efficiency.
- Coordinating front-of-house and back-of-house teams to maintain workflow.
- Managing stock levels and ensuring timely restocking of supplies.
- Assisting with staff scheduling and shift coordination.
- Providing excellent customer service and handling guest inquiries or concerns.
- Ensuring health, safety, and hygiene standards are met.
Sales supervisor
One Beyond
London
01.2025 - 03.2025
- Delivered excellent customer service by addressing and resolving issues promptly.
- Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
- Upheld high-quality standards in all sales activities, reflecting positively on brand image.
Sales Assistant
OneBeyond
London
10.2024 - 12.2024
- Assisted customers in a fast-paced retail environment, ensuring a positive shopping experience
- Managed inventory, restocked shelves, and maintained product displays
- Handled cash transactions and resolved customer queries efficiently
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Ensured stock replenishment in a timely manner to maintain product availability.
Hospitality Management Trainee
Capital Hotel
08.2023 - 12.2023
- Assisted in managing daily operations, including guest relations and event coordination
- Supported food and beverage service, ensuring high-quality customer experiences
- Coordinated with various departments to ensure smooth hospitality operations
Education
Certificate of Higher Education - Science
Jalalabad Cantonment Public School and College
London 07.2019 - 12.2021
BSc - Psychology
Middlesex University
London 10.2024 -
Skills
- Calm under pressure
- Problem-solving
- Microsoft Excel spreadsheet administration
- Microsoft Word, PowerPoint and Excel
- Knowledge of painting standards
- Communication skills
- Public speaking
- Leadership
Languages
English
Fluent
Hindi
Intermediate
Bengali
Fluent
Urdu
Intermediate
Affiliations
- Watching Movies
- Painting
- Music
- Spend time with childrens
References
References available upon request.
Volunteer Experiance
Retail Volunteer
British Heart Foundation Retail | [6.01.2025] – Present (Weekly)
- Assisting in the day-to-day running of the charity shop, including sorting and pricing donations.
- Providing customer service, handling queries, and processing sales.
- Maintaining store displays and organizing stock to enhance customer experience.
- Supporting fundraising efforts to contribute to the charity’s mission.
AgeUk Camden
Dementia Volunteer
Age UK Camden |
- Supporting dementia patients through companionship and engagement activities.
- Assisting in providing a safe and comfortable environment for elderly individuals.
- Communicating with patients and their families to offer emotional support.
- Collaborating with care teams to enhance the well-being of those affected by dementia.
Timeline
Nandoca
Nandos
03.2025 - Current
Sales supervisor
One Beyond
01.2025 - 03.2025
BSc - Psychology
Middlesex University
10.2024 -
Sales Assistant
OneBeyond
10.2024 - 12.2024
Hospitality Management Trainee
Capital Hotel
08.2023 - 12.2023
Certificate of Higher Education - Science
Jalalabad Cantonment Public School and College
07.2019 - 12.2021
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