Tamanna Ferdus Rahman

• Deliver comprehensive executive support to Head of Real Estate and Head of Shopping Centers, while overseeing coordination of strategic project initiatives, across leasing, asset management and property operations to ensure effective delivery of initiatives across national retail property portfolio
• Manage complex calendars, coordinate board level meetings and prepare meeting packs and follow ups for senior oversees stakeholders and investors
• Independently coordinate recurring monthly asset management meetings, aligning diaries across senior stakeholders including, lawyers, property and asset managers, finance leads: manage all pre-meeting preparation, documentation and post meeting follow up to ensure effective decision-making across portfolio
• Coordinate diary, travel and internal/external stakeholder meetings, including investment committee sessions and site visits
• Manage high volume inboxes, prioritizing emails, flagging urgent items and drafting responses to ensure timely communication; Organise emails into structured folders for easy retrieval and reference, improving workflow and reducing response times.
• Reconcile corporate credit card statements. Ensuring accurate coding and compliance with internal expense policies
• Monitor department budgets and flagged anomalies or overspending risks to relevant stakeholders
• Coordinate monthly all-hands meeting for department of over 80 employees, managing end to end logistics including scheduling, agendas and presenter coordination
• Act as primary point of contact and gatekeeper for Head of Real Estate and Head of Shopping Centers and team of administrative professionals, overseeing workload distribution, standardising procedures and mentoring junior EA’s and PA’s
• Lead organization of team initiatives including departmental social events, such as team and office wide drinks, fostering positive and inclusion work environment, while managing logistics, communications, and budget coordination

Project Coordinator

• Act as project coordinator forend -to-end delivery of quarterly joint venture reports, managing timelines, stakeholder contributions, and document control: use Excel and PowerPoint to compile and format content, SharePoint for version tracking and distribution , ensure timely submission of final PDF reports to JV partners
• Coordinate end-to-end administrative and budgetary workflows for retail lease renewals and fit out projects, using Proactis to raise purchase orders and systems such as TAP and DALE to manage internal approvals; issue relevant documentation to legal teams and track budgets to ensure alignment with approved expenditure
• Manage full cycle of legal proformas by facilitating DocuSign execution across solicitors, asset managers and internal stakeholders; maintain detailed tracking of progress, ensure accurate storage in Document Registry, and liaise with CoSec legal team to support timely and compliant deal completion
• Provide comprehensive project coordination for highly confidential and strategically critical real estate initiatives on behalf of Head of Real Estate, overseeing full lifecycle from initiation through to execution. Utilise secure, confidential project management tools to handle sensitive documentation, stakeholder engagement, and critical timelines. Maintain consistent and professional communication with senior stakeholders, including international partners, ensuring all activities are delivered within strict confidentiality and compliance protocols

• Delivered comprehensive secretarial and administrative support to Project and Cost Management teams.
• Ensured alignment of team and client needs across all levels, from Assistant Project Managers to Senior Directors.
• Managed team expenses, including invoice processing and fee disbursements.
• Executed efficient monthly billing by preparing accurate client invoices and maintaining records.
• Credited and rebill invoices as needed, liaising with clients and fee earners for clarification.
• Led all IDA requests, providing timely responses to inquiries.
• Formatted letters and prepared various documents, ensuring high quality in reports through Word, Excel, PowerPoint, and PDF.
• Created high-standard PowerPoint presentations and Microsoft Word reports while managing R&F updates collaboratively with the team.

• Managed portfolio of over 20,000 leasehold properties, ensuring smooth operations of administrative functions.
• Handled extensive email and letter correspondence on daily basis.
• Maintained detailed database records of all communications, including letters and calls.
• Collaborated with accounts department to bank and record fees accurately.
• Generated and inspected all outgoing payment requests to ensure compliance.
• Advised solicitors and leaseholders regarding processes and applicable fees.
• Registered, receipted, and returned notices of assignments and charges promptly.
• Supported directors with restaurant bookings, travel arrangements, and diary management.