Talia Johnson

Emmaus Merseyside supports people experiencing homelessness through social enterprise and community-led initiatives. I hold operational leadership within the Hub social enterprise while leading community engagement and event delivery aligned to income and participation objectives.

Events & Income-Aligned Delivery

• Plan and deliver themed community events and awareness initiatives (including Wellness Wednesdays and Time to Talk Day) from concept through to evaluation
• Designed and facilitated structured wellbeing sessions for participants aged 13–72, adapting delivery style to developmental needs and embedding safeguarding awareness.
• Manage multiple revenue streams within the social enterprise, reviewing weekly income performance and footfall data to assess event impact
• Set event objectives aligned to participation and income growth, ensuring activity remains financially sustainable
• Coordinate suppliers, stock control and operational logistics to ensure smooth event execution within budget
• Integrate digital promotion with in-person events to increase attendance, engagement and associated revenue
• Evaluate event performance using income reports, engagement metrics and qualitative feedback to inform future planning

Community Engagement & Growth

• Designed and delivered community-led wellbeing campaigns combining in-person activity with digital storytelling
• Achieved 15,000+ monthly views (+89% growth), sustaining engagement beyond existing audiences
• Delivered high-performing campaign content reaching 57,000+ views (94% non-followers)
• Built audience growth to 1.2k followers through structured campaign planning
• Increased visibility of social enterprise activity, contributing to increased footfall and income
• Invited by the CEO of Emmaus UK to design and deliver a workshop at the national Assembly, sharing approaches to engagement and storytelling

Leadership & Operations

• Oversee day-to-day operational delivery within a high-footfall social enterprise environment
• Coordinate volunteers and companions to support service and event delivery
• Maintain operational standards, compliance and safeguarding awareness
• Balance creative engagement with structured operational management
• Maintained safeguarding awareness and risk-assessed community activities to ensure psychologically safe delivery.

Peshkar is a cultural organisation championing diverse voices and creative participation. Ahead of the Young Digital Futures 2026 programme, I led the digital repositioning of the project, aligning visual identity and campaign delivery with audience development objectives.

• Delivered structured digital rebrand aligned to programme milestones and growth targets
• Developed and executed multi-channel campaign strategy to increase awareness and participation
• Coordinated content rollout across platforms, managing timelines and promotional objectives
• Collaborated with curators and stakeholders to refine messaging and strengthen narrative clarity
• Monitored engagement performance to inform iterative improvements to campaign delivery

As Associate Producer, I support the end-to-end development and delivery of podcast episodes, contributing to planning, scheduling and cross-team coordination to meet production deadlines.

• Supported structured episode planning and production schedules from concept to release
• Coordinated recording logistics and content preparation to ensure timely delivery
• Contributed to audience growth strategy through digital content planning and promotional activity
• Adapted creative concepts into accessible digital formats to extend reach and engagement
• Produced supporting social media content to amplify programme visibility and listener engagement

Developed operational and financial leadership experience within high-pressure hospitality environments, progressing into supervisory responsibilities overseeing service flow, cash handling and team coordination during peak trading periods.

• Led teams effectively in fast-paced, high-footfall settings
• Managed daily cash reconciliation and supported revenue accountability
• Coordinated staffing and rota planning to maintain service efficiency
• Resolved customer issues and maintained high service standards under pressure
• Balanced commercial targets with consistent quality delivery.