Talia Akcil
Chelmsford,Essex
Summary
Experienced server bringing smiles and friendliness, brilliant work ethic and enthuisiasm, punctuality and dedication. Trained in customer service and able to efficiently handle stressful and high pressure scenarios in a timely manner. I work well in a team as I am friendly and approachable and get on well with people, however, also have a strong work ethic and am able to focus on the task at hand or multi-task when needed. I can handle and complete many responsibilities at once. Overall, I am a reliable and professional employee.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Server
Frydays Fish and Chip Shop
Chelmsford, Essex
07.2023 - Current
- Greet customers, take orders in person, and by phone
- Handle payments
- Deal with enquiries and complaints
- Manage orders with the kitchen, assist with food preparation and wrapping orders
- General cleaning
Waitress
Cafe Med
Colchester, Essex
08.2024 - 11.2024
- Greeting and seating customers
- Taking orders, communicating with kitchen team and floor team
- Serving customers and providing product and menu information
- Dealing with queries and complaints
- Taking payments
- Clearing tables and general cleaning
Waitress
Breeze Cafe
Witham, Essex
08.2022 - 06.2023
- Greeting and seating customers
- Taking orders, communicating with kitchen staff and floor team
- Serving customers and providing information about the menu and ingredients
- Dealing with enquiries aqnd complaints
- Taking payments
- Clearing tables and general cleaning
Education
GCSEs -
The Beaulieu Park School
Chelmsford, Essex 09.2019 - 06.2024
Skills
- Customer Service - listening to and building relationships with customers, handling complaints and leaving customers happy and at ease, turning many customers into repeat visitors
- Ability to learn quickly - able to pick up new systems and technology swiftly and efficiently
- Team Player - can follow instructions, quickly fit into a team and get on well with colleagues
- Confident under pressure - work well under pressure when it is very busy or understaffed and flourish in a fast, high pressured environment
References
References available upon request.
Languages
Turkish
Advanced
Timeline
Waitress
Cafe Med
08.2024 - 11.2024
Server
Frydays Fish and Chip Shop
07.2023 - Current
Waitress
Breeze Cafe
08.2022 - 06.2023
GCSEs -
The Beaulieu Park School
09.2019 - 06.2024
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