

I am a highly motivated, dedicated and hard working individual with extensive experience in customer service and hospitality, having worked in customer facing roles since the age of 16. Over the years, I have developed strong communication, teamwork and interpersonal skills, as well as possessing other valuable skills listed, along with retaining the ability to remain professional and approachable. My experience within the hospitality and catering industry has allowed me to be adaptable and versatile while also giving me a strong understanding of how to handle fast paced and demanding environments. Recognising the importance of delivering excellent customer service as well as working effectively with work colleagues to deliver great customer service has also helped to showcase and improve beneficial skills.
Effective interpersonal and communication skills
Confidence
Patience and emotional control
Working under pressure
Quick decision making
Time management
Problem solving
Teamwork
Adaptability
Initiative
Conflict resolution
Prioritisation
• Sports ambassador during my time at secondary school and sixth form.
• Part of my schools junior leadership team whilst in sixth form.