Summary
Overview
Work history
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Takudzwanashe Nathan Mubayiwa

Leicester, England,Leicestershire

Summary

I am an individual who is a dedicated IT professional who has a strong foundation in IT support ethics and a methodical approach to problem-solving. I always try by all means to demonstrates excellent communication and listening skills which are also coupled with patience and adaptability to new technologies that l might be assigned to handle .My IT vocabulary is proficient and l am very familiar with ticketing systems, and possesses web development basics. Committed to providing polite, professional service while continuously enhancing technical expertise.

Overview

2
2
years of post-secondary education
3
3
years of professional experience

Work history

IT technical support intern

Gateway Sixth Form College
Leicester
2026.07 - Current
  • Installed and updated software suites to ensure data security.
  • Enhanced user understanding by providing comprehensive IT support.
  • Improved client satisfaction with prompt and effective issue resolution.
  • Maintained IT inventory, ensured availability of essential devices.
  • Handled day-to-day IT operations, maintained a trouble-free working environment.
  • Currently managing more than 100 computers for the college l am currently working through

Teaching Assistant

Woodstock Primary School
Leicester, Leicester
2024.01 - 2024.01
  • Supported staff and helped students in class.
  • Helped prepare rooms ready for lessons and learning activities.
  • Demonstrated excellent communication and listening skills.
  • Maintained good time keeping and followed instructions.
  • Supported students that needed additional help.
  • 1-month work experience

Education

GCSEs - GCSE

Lancaster Academy
Leicester
2023.05 - 2024.07

Level 2 Cambridge Technical Award - Digital Business Tech

North Warwickshire and South Leicestershire College
Leicester
2024.09 - 2025.07

T Level Digital Qualification - IT

North Warwickshire and South Leicestershire College
Leicester
2025.09 -

Skills

  • Polite, professional and well-mannered with very kind and considerate nature
  • Organised and has good methodical approach to solving problems
  • Excellent communication and listening skills
  • IT vocabulary mastery
  • Patience with users
  • Adapting to new tech
  • IT support ethics
  • Familiarity with ticketing systems
  • Web development basics

References

References available on request.

Hobbies and Interests

Enjoys football, watching crime documentaries and listening to music.

Timeline

IT technical support intern

Gateway Sixth Form College
2026.07 - Current

T Level Digital Qualification - IT

North Warwickshire and South Leicestershire College
2025.09 -

Level 2 Cambridge Technical Award - Digital Business Tech

North Warwickshire and South Leicestershire College
2024.09 - 2025.07

Teaching Assistant

Woodstock Primary School
2024.01 - 2024.01

GCSEs - GCSE

Lancaster Academy
2023.05 - 2024.07
Takudzwanashe Nathan Mubayiwa