Takudzwa Mada
Wigston,Leicestershire
Summary
Experienced in providing compassionate care in healthcare settings, focused on patient well-being and support. Capable of enhancing patient comfort and recovery through attentive care and effective communication. Skilled in assisting with daily living activities, maintaining clean and safe environment, and collaborating with medical professionals.
Overview
12
12
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Health Care Assistant
247 Staffing Support
Kettering
11.2023 - Current
- Promoted and encouraged independence while assisting patients with daily routines
- Maintained and updated digital patient records and medical information
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery
- Charted patient information related to vital signs, pain management and daily inputs and outputs
- Established friendly rapport with patients to promote positive health and wellbeing
- Kept public areas clean and hygienic by performing routine sanitisation tasks
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care
- Promptly reported low stock levels of healthcare equipment and materials
- Carried out personal care tasks, including meal assistance, toileting and mobility support
- Charted patient information related to vital signs, pain management and daily inputs and outputs
- Kept public areas clean and hygienic by performing routine sanitisation tasks
- Promoted independence and dignity by emphasising role of service users throughout care planning process
- Offered meaningful, individualised support and companionship by nurturing client relationships to maintain positive wellbeing.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Worked closely with nurses to maintain high levels of communication.
- Maintained confidentiality and compliance standards for optimised patient care.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Prepared healthy meals and delivered feeding support.
- Monitored client health conditions and reported immediate issues to manager.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Positioned, lifted and transported patients with limited mobility.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Safely escorted patients during medical appointments and hospital visits.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
Sales and marketing manager
Wamada Tours
Chinhoyi, Zimbabwe
12.2018 - 10.2023
- Developed marketing plans to support department strategies.
- Supported front-line sales teams with well-coordinated administrative operations.
- Managed team of 5 staff, driving performance with motivational strategies to exceed sales targets.
- Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Oversaw planning and execution of targeted sales and marketing strategies.
Tour coordinator
Shearwater Adventures
Victoria Falls, Zimbabwe
03.2016 - 03.2017
- Set targets for seasonal holiday and tour sales to achieve revenue goals.
- Verified customer passports and documentation to travel.
- Resolved complaints, cancellations and refunds with mutually beneficial solutions.
- Tracked flight prices to secure best-possible prices for customer trips.
- Used destination knowledge to enhance customer trips with local recommendations.
- Coordinated bus and transport companies to operate tours according to trip schedules.
Carer
Chengetanai Home for the aged and disabled
Chinhoyi, Zimbabwe
01.2013 - 01.2016
- Promoted and encouraged independence while assisting patients with daily routines
- Maintained and updated digital patient records and medical information
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery
- Charted patient information related to vital signs, pain management and daily inputs and outputs
- Established friendly rapport with patients to promote positive health and wellbeing
- Kept public areas clean and hygienic by performing routine sanitisation tasks
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care
- Promptly reported low stock levels of healthcare equipment and materials
- Carried out personal care tasks, including meal assistance, toileting and mobility support
- Charted patient information related to vital signs, pain management and daily inputs and outputs
- Kept public areas clean and hygienic by performing routine sanitisation tasks
- Promoted independence and dignity by emphasising role of service users throughout care planning process
- Offered meaningful, individualised support and companionship by nurturing client relationships to maintain positive wellbeing.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained hygienic living environments through regular cleaning.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
Education
Bachelor of Science Honours Degree - Travel and Recreation
Chinhoyi University of Technology
NVQ Level 1 - Social care skills
Careskills learning
United Kingdom 10.2023 - 10.2023
Certificate of Higher Education - Introduction to care giving
Alison
08.2022 - 08.2022
Skills
- Equipment sterilisation
- Patient care plans
- Excellent bedside manner
- Patient care
- Monitoring observations
- Healthcare operations
- Documentation
- Bedmaking
- Health checking
- Patient behaviour management
- Medication supply management
- Care planning
- Mobility support
- Patient bathing
- Patient observations
- Person-centred care plans
- Patient engagement
- Elderly care
- First Aid
- Patient handling and positioning
- Personal care assistance
- Basic life support
- Calm under pressure
- Patient safeguarding
- Housekeeping
- Safeguarding knowledge
- Palliative Care
- Dementia awareness
- Patient relationship building
- Exceptional communicator
- Medication Administration
- Meal preparation
- Disability Care
- End Of Life Care
- Social care
- Compassionate care giver
- Home care
- Health assessment and monitoring
Certification
- Care Certificate
- Diploma in Care Giving
- CPR, AED and First Aid
- Pathway to care Programme
Timeline
Health Care Assistant
247 Staffing Support
11.2023 - Current
NVQ Level 1 - Social care skills
Careskills learning
10.2023 - 10.2023
Certificate of Higher Education - Introduction to care giving
Alison
08.2022 - 08.2022
Sales and marketing manager
Wamada Tours
12.2018 - 10.2023
Tour coordinator
Shearwater Adventures
03.2016 - 03.2017
Carer
Chengetanai Home for the aged and disabled
01.2013 - 01.2016
Bachelor of Science Honours Degree - Travel and Recreation
Chinhoyi University of Technology
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