Skilled hotel server attentive to customer needs and ready to help others. Memorises menu items and expertly makes suggestions. Accurate on time for shifts and willing to learn. Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity. Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude. Dedicated team player, proactive and hands-on in task completion.
Work history
Server
Gyukastu Motomura Ikebukuro
Tokyo, Japan
04.2023 - 02.2024
Delivered exceptional, friendly and fast service.
Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Followed health and hygiene standards when handling food and cleaning restaurants.
Served guests promptly to ensure food remained at proper temperatures.
Transported food quickly between kitchen and restaurant areas to maintain temperature and quality.
Memorised complete menu and offered guests knowledgeable suggestions.
Server
The Ritz-Carlton, Tokyo
Tokyo, Japan
02.2022 - 03.2023
Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
Cleaned and set tables quickly to minimise time between reservations.
Accurately took orders, making menu recommendations as appropriate.
Memorised complete menu and offered guests knowledgeable suggestions.
Polished glasses and cutlery to pristine standards.
Topped up condiment and cutlery stations to meet customer demand.
Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Retained food and drink menu knowledge to offer helpful customer guidance.
Served guests promptly to ensure food remained at proper temperatures.
Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Delivered exceptional service by greeting and serving customers in timely, friendly manner.