Tajera Nembhard
Summary
A highly organised and adaptable administrator with strong skills in office support, customer service, and record-keeping. Proven experience working in busy admin, property, and school environments. Skilled at multi-tasking, keeping accurate data, and communicating clearly. Excellent at managing diaries, working with different teams, and organising office tasks to keep the business running smoothly.
Overview
8
8
years of professional experience
Work History
SEND Tutor
The Catch Up Academy
04.2026 - Current
- Accelerated learning progress by designing and delivering tailored lesson plans for students with diverse SEND needs.
- Increased lesson engagement by adapting complex learning materials into simple, highly visual, and manageable tasks.
- Reduced classroom anxiety by using positive reinforcement and sensory strategies to create a calm learning space.
- Achieved target goals by working closely with teachers to deliver specific outcomes on students' Education, Health and Care Plans (EHCPs).
- Boosted student independence by teaching vital life skills, emotional regulation, and self-care strategies.
- Tracked development clearly by using digital tools to monitor small-step achievements and academic progress daily.
Learning Support Assistant
Teach Plus- Agency
09.2018 - 04.2026
- Maintained a focused workspace by managing classroom behaviour calmly and effectively.
- Saved teacher planning time by preparing learning resources and setting up classrooms proactively.
- Tracked student development by keeping accurate progress records and sharing updates with teachers.
- Supported inclusive learning by assisting children with Special Educational Needs and Disabilities (SEND).
- Ensured child safety by supervising pupils during breaks and following school safeguarding rules.
- Strengthened team communication by working closely with teachers, parents, and external specialists.
Real Estate Sales Agent
Haart
London
06.2025 - 11.2025
- Increased new sales by following up quickly with high-value prospects and hot leads.
- Boosted client satisfaction by delivering excellent customer service and resolving queries promptly.
- Provided accurate advice to clients using up-to-date knowledge of property market trends and laws.
- Built a client database to share targeted property alerts and regular market updates.
- Identified exact property needs by conducting detailed interviews with potential buyers and renters.
- Secured viewings and offers through engaging, professional property tours for clients.
- Built strong seller trust by providing weekly feedback on viewings and marketing activities.
- Generated repeat business and referrals by building lasting, positive relationships with clients.
- Expanded the client base by creating targeted letters and promotional materials to win new listings.
Administrative Coordinator
Reeson Education Agency
London, Hammersmith and Fulham
11.2024 - 03.2025
- Delivered all urgent tasks ahead of schedule while working under tight deadlines.
- Produced high-quality documents and clear communications using Microsoft Word and office software.
- Created a welcoming environment by greeting visitors and providing professional front-of-house support.
- Managed high volumes of calls, routing inquiries accurately and taking detailed messages.
- Organised daily schedules by coordinating appointments, team meetings, and room bookings.
- Streamlined mail handling by sorting incoming post and managing outgoing deliveries daily.
- Reduced supply shortages by monitoring stock levels and ordering office supplies proactively.
- Improved data accuracy through efficient filing, precise data entry, and general office support.
- Resolved general inquiries quickly via email, phone, and face-to-face communication.
- Maintained a safe workspace by keeping visitor logs and health and safety procedures up to date.
- Processed basic invoices and payments accurately while keeping secure records.
- Protected sensitive data by handling all private information with strict confidentiality.
Education
BSc - Business Management
Roehampton University
07-2018
BTEC Business Diploma - Business
Brentford School For Girls
06-2015
Skills
- Verbal and written communication
- Microsoft Office proficiency
- Problem-solving
- Strategic planning
- Resourcefulness
- Inventory management
- Spreadsheet development
- Data entry
- Calendar management
- Task flexibility
- Customer relationship management
- Market analysis
Professional Qualifications and Training
July 2024, Level 2
Principles of Business Administrator
March 2024, Level 1
Strive Training Employability Plus
July 2018
Business Management Degree
Accomplishments
- Created a hair styling business during university, providing high-quality services for clients on special occasions. Currently supporting the family Hair styling business by managing daily customer interactions, Stock management and handling inquiries.
- Volunteers as a Youth Support Worker on weekends, organising engaging activities for young people from diverse backgrounds.
Timeline
SEND Tutor
The Catch Up Academy
04.2026 - Current
Real Estate Sales Agent
Haart
06.2025 - 11.2025
Administrative Coordinator
Reeson Education Agency
11.2024 - 03.2025
Learning Support Assistant
Teach Plus- Agency
09.2018 - 04.2026
BSc - Business Management
Roehampton University
BTEC Business Diploma - Business
Brentford School For Girls