Taiwo Oladunni
London
Summary
Dedicated healthcare professional with expertise in using medical software and providing patient personal hygiene assistance. Demonstrates resilience under emotional stress and excels in empathetic communication with vulnerable individuals. Skilled in basic clinical duties, proactive engagement, and multi-disciplinary team collaboration, with a strong respect for diversity. Committed to enhancing patient care through effective communication and collaboration, aiming to contribute to a compassionate healthcare environment.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
Work history
Care support worker
Oxleas NHS Foundation Trust
London, Greenwich
04.2024 - Current
- Conducted regular checks throughout night shifts ensuring the safety of residents.
- Worked closely with families, providing updates on loved ones' wellbeing.
- Maintained clean and hygienic surroundings, promoting health and safety standards.
- Attended to basic medical needs, ensuring prompt professional attention when required.
Care support worker
NHS Professionals
London
07.2020 - Current
- Facilitated social activities for improved mental stimulation and engagement.
- Provided emotional support for distressed individuals to foster calm environments.
- Attended to basic medical needs, ensuring prompt professional attention when required.
- Worked closely with families, providing updates on loved ones' wellbeing.
- Supported mobility-impaired patients, fostering independence while ensuring safety.
- Maintained clean and hygienic surroundings, promoting health and safety standards.
- Encouraged participation in recreational activities for enhanced quality of life.
- Assisted with housekeeping tasks, creating a tidy environment conducive to healing.
- Documented all care provided accurately, improving communication amongst team members.
Operations manager
Homebase
Wandsworth, City of London
07.2014 - 07.2020
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Analysed performance metrics, identified areas for improvement in operations management.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Monitored health and safety measures for guaranteed compliance.
- Led and managed administrative staff to maintain smooth daily operations.
- Represented organisations at seminars, conferences and business events.
Customer service manager
Homebase
Wandsworth Town, City of London
07.2009 - 07.2014
- Cultivated a productive work culture by encouraging teamwork.
- Navigated complex issues to provide apt solutions.
- Managed challenging situations to ensure customer satisfaction.
- Facilitated staff development with ongoing training initiatives.
- Promoted products effectively to increase sales.
- Demonstrated leadership skills in managing diverse teams.
- Raised company reputation with high-quality customer care.
- Actioned customer feedback to promote continued service improvement.
- Received and resolved customer complaints escalated by staff.
Payroll administrator
Homebase
Wandsworth, City of London
02.2004 - 05.2009
- Calculated overtime pay correctly; rewarded hardworking employees justly.
- Conducted spot checks on payrolls to assure accuracy before finalisation.
- Liaised with external agencies such as HMRC to ensure regulatory compliance.
- Compiled summaries of earnings, taxes, deductions, leave, disability and nontaxable wages annually for tax season preparation.
- Enhanced payroll efficiency by streamlining the processing system.
- Facilitated management decisions by providing relevant payroll expenditure reports regularly.
- Maintained full confidentiality whilst handling sensitive employee information.
Cashier assistant
Homebase
Wandsworth, City of London
06.2000 - 04.2004
- Worked collaboratively within a team setting, fostering a positive work atmosphere.
- Assisted customers in locating products, improving the shopping experience.
- Maintained well-stocked checkout areas for improved functionality and efficiency.
- Packaged purchases carefully to prevent damage to items during transport.
- Handled high-volume customer interactions with patience and professionalism.
- Processed payments efficiently to minimise waiting times for customers.
- Demonstrated strong attention to detail during cash handling tasks, ensuring accuracy at all times.
- Processed returns and exchanges following store policy, resulting in satisfied customers.
- Adhered strictly to company policies regarding payment processing and security protocols.
- Offered product recommendations based on customer needs and preferences.
- Managed till operations effectively whilst keeping accurate transaction records.
Education
Bachelor of Science - Mental Health Nursing
University of Greenwich
London 09.2022 - 08.2025
Certificate of Higher Education - Access to Nursing
London South East College
London 09.2020 - 07.2022
Higher National Diploma - Accounting
Osun State Polytechnic
Osun state 01.1996 - 09.1998
Skills
- Using medical software
- Patient personal hygiene assistance
- Resilience under emotional stress
- Communication with vulnerable individuals
- Basic clinical duties
- Proactive engagement
- Respect for diversity
- Empathetic communication
- Multi-disciplinary team collaboration
Affiliations
- Travelling, cooking and watching lawn tennis
Timeline
Care support worker
Oxleas NHS Foundation Trust
04.2024 - Current
Bachelor of Science - Mental Health Nursing
University of Greenwich
09.2022 - 08.2025
Certificate of Higher Education - Access to Nursing
London South East College
09.2020 - 07.2022
Care support worker
NHS Professionals
07.2020 - Current
Operations manager
Homebase
07.2014 - 07.2020
Customer service manager
Homebase
07.2009 - 07.2014
Payroll administrator
Homebase
02.2004 - 05.2009
Cashier assistant
Homebase
06.2000 - 04.2004
Higher National Diploma - Accounting
Osun State Polytechnic
01.1996 - 09.1998
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