I am an innovative and versatile professional with a BA in Humanities and Creative Writing from The University of British Columbia and a certificate in Fashion Communications from Central St Martins. Currently, I am enrolled in the International Marketing masters program at King’s College London.
I have work experience in various fields, such as marketing, hospitality, art, and fashion, and I am passionate about bringing people and ideas together through authentic expression and genuine workmanship. My primary goal is to become an Arts marketer, through effective management of brand image, content creation, visual storytelling, and promotional activities. I am open to working for a range of companies, whether they be fashion-, music-, or visual arts-based, where I can apply my skills of creativity, coordination, and customer service.
As a detail-oriented, dedicated, and purposeful individual, I am a reliable professional with a growth mindset. I thrive in collaborative environments and am always eager to learn from and commit to a team. My main objective is to improve the quality of business through strategic decision-making and resourcefulness.
-Verified memberships and monitored member activity and preferences, including special relationships and seating history.
-Updated guest information by linking visitor details to member profiles for personalized service.
-Warmly greeted guests upon arrival, escorted them to their tables, and ensured a high-quality dining experience from start to finish.
-Managed reservations, waitlists, and walk-in accommodations to maximize seating efficiency and guest satisfaction.
-Recorded guest requests and dietary restrictions with attention to detail, coordinating with staff to ensure a safe and pleasant visit.
-Maintained thorough knowledge of the menu to confidently answer questions and upsell items aligned with guests’ preferences.
-Gaining hands-on experience in event production, digital marketing, and team-based project management within the sustainable fashion and lifestyle industry.
-Assisting in the curation, production, and promotion of Colèchi’s Summer & Autumn 2025 event series, focused on fashion and farming and the UK knitwear industry.
-Supporting the execution of talks, workshops, and a public knitting club by coordinating logistics and contributing to creative planning.
-Creating and sharing digital content across platforms to build awareness and engagement for the event series.
-Collaborating with partners and sponsors to enhance the attendee experience and capture insights from community activations.
-Initiated and proposed a potential brand partnership with Lululemon.
-Conducted qualitative and quantitative analysis (e.g. interviews and online survey).
-Analysis of data through JASP.
-Assembled report and presentation to share insights and recommendations with non-profit.
-Led the creative direction and visual concept development for fashion shoots.
-Styled models and talent, ensuring cohesive aesthetics aligned with brand or project vision.
-Directed on-set production, overseeing composition, mood, and storytelling elements to deliver compelling visuals.
-Designed sets and selected props to enhance visual impact and reinforce thematic direction.
-Served as an on-call makeup artist and lighting assistant, contributing to the overall execution of shoots when needed.
-Modeled in select shoots, bringing creative concepts to life both behind and in front of the camera.
-Collaborated closely with photographers, designers, and creative teams to ensure alignment across all visual components.
-Maintained a flexible schedule, alternating between part-time and full-time as needed.
-Prepared and served a wide range of beverages, including pints, cocktails, and specialty drinks, in a fast-paced environment.
-Took food and drink orders with accuracy and efficiency, providing excellent customer service throughout each interaction.
-Managed cash and credit card transactions, ensuring proper handling and reconciliation of payments.
-Maintained inventory and restocked bar supplies as needed to support smooth service.
-Upheld cleanliness and hygiene standards by regularly cleaning the bar area, tables, and service stations.
-Served as the primary representative for visual artist Luis Miguel Anaya, managing all professional communications and partnerships.
-Liaised with potential clients, galleries, and curators to coordinate exhibitions, commissions, and sales opportunities.
-Planned and organized art shows and events, overseeing logistics, promotion, and on-site coordination.
-Supported brand development through strategic outreach and relationship-building within the art community.
-Ensured consistent and professional presentation of the artist’s portfolio across digital and physical platforms.
-Trusted with independently opening and closing the store twice a week, ensuring smooth daily operations.
-Worked closely with a small, collaborative team including the owner/designer and store manager, contributing to both sales and brand storytelling.
-Provided personalized customer service, sharing product knowledge and styling suggestions to enhance the shopping experience.
-Maintained the visual presentation of the store, assisted with merchandising, and supported back-of-house organization.
-Represented the brand’s values and aesthetic, fostering strong customer relationships and loyalty in a boutique setting.
-Greeted and checked in guests and members, assigned studio spots, and ensured a seamless pre-class experience.
-Managed all front-desk communications including phone calls, emails, messages, and voicemails.
-Maintained accurate records by scanning and uploading documents and updating client profiles with alerts and contact logs.
-Ensured cleanliness of the studio and lobby; sanitized equipment such as heart-rate monitors.
-Proactively reached out to leads, scheduled appointments, and followed up with missed guests.
-Assisted members with account management including suspensions, cancellations, upgrades, and downgrades.
-Used Slack to communicate effectively with team members and coordinate daily operations.
-Reviewed upcoming class schedules, contacted first-time and cross-regional attendees, and sent reminders and agreements via text and Adobe.
-Delivered studio introductions to prospective members, explaining class structure, fitness technology, and personalized fitness goals.
-Supported new members by introducing them to coaches, fitting heart-rate monitors, and ensuring comfort before class.
-Conducted post-class consultations to discuss membership and class pack options tailored to individual schedules and fitness needs.
-Held a long-term, flexible role with shifts ranging from part-time to full-time based on academic commitments.
-Scheduled appointments, surgeries, and dental procedures, coordinating efficiently between clients, veterinarians, and technicians.
-Handled multi-line phone systems and email communications, providing timely and compassionate support to pet owners.
-Recorded detailed client interactions and transcribed medical notes to support accurate and up-to-date patient records.
-Welcomed patients and brought them into exam rooms, ensuring a calm and professional environment for pets and owners alike.
-Managed prescription refill requests and relayed medication instructions clearly to clients.
-Assisted with daily cleaning and maintenance to uphold clinic hygiene and readiness standards.
-Supported both front-desk operations and clinical teams, adapting to the needs of a fast-paced veterinary practice.
-Coordinated multiple daily pickups and drop-offs across Los Angeles, managing time-sensitive deliveries between designer showrooms, retail stores, and client locations.
-Assisted in organizing, folding, steaming, and preparing wardrobe pieces for fittings, events, and editorial shoots.
-Supported high-profile fittings and styling sessions, ensuring seamless preparation and on-site assistance for celebrity clients.
-Maintained inventory of garments and accessories, tracking pieces on loan and coordinating returns to designers and showrooms.
-Worked closely with stylist Mark Holmes and his assistants to execute creative direction and ensure polished, on-brand final looks.
-Supervised and engaged with a group of 20+ children aged 7–10 in a structured and supportive after-school environment.
-Designed and led creative activities, educational lessons, and hands-on crafts to promote learning, teamwork, and self-expression.
-Provided homework assistance and academic support tailored to individual student needs.
-Facilitated indoor and outdoor games and sports, encouraging physical activity, collaboration, and fair play.
-Promoted conflict resolution, positive behavior, and personal growth, with an emphasis on empathy, integrity, and character development.
-Maintained regular communication with parents regarding student progress, behavior, and well-being.
-Gave special attention to students with diverse learning or behavioral needs, ensuring they felt safe, supported, and included in all activities.
-Welcomed and checked in guests, creating a warm and professional first impression for a high-volume rooftop dining experience.
-Managed reservations and walk-in traffic using the restaurant’s booking system to optimize seating flow and guest satisfaction.
-Coordinated guest seating based on floor plans, table availability, and server rotation to ensure efficient service.
-Acted as a liaison between guests and restaurant staff, communicating dietary restrictions, special requests, and food-related inquiries.
-Maintained composure and professionalism in a fast-paced, upscale hospitality environment.
-Managed the company’s Shopify storefront, ensuring accurate product listings, inventory updates, and a seamless user experience.
-Processed returns and refunds efficiently while maintaining a high level of customer satisfaction.
-Supported invoicing, shipping logistics, and wholesale order entry to streamline backend operations.
-Handled customer communications via phone and email, providing prompt and professional support.
-Assisted with sample coordination, including label creation and distribution of samples to sales representatives.
-Collaborated with the marketing and operations teams to ensure consistency between product availability, promotional efforts, and client outreach.
-Provided exceptional customer service by greeting guests and guiding them through the ordering process.
-Prepared custom salads and bowls with attention to quality, accuracy, and presentation.
-Operated the point-of-sale (POS) system to efficiently ring up orders and handle transactions.
-Assisted with food prep, ensuring ingredients met freshness and safety standards.
-Maintained cleanliness and sanitation of the kitchen, dining area, and prep stations according to health and safety guidelines.
-Supported team efficiency by collaborating on daily opening, mid-shift, and closing duties.
-Received 'House Hero Award' at Soho House. Maintained exceptional guest satisfaction scores, praised for attention to detail and warm hospitality.
-Nominated for Best Consultancy Project Award in the Research in Marketing Module at Kings College.
-Recognized for outstanding execution with Merit and Distinction in MSc International Marketing modules.
-Produced visual content, photography, and short films during the Central Saint Martins summer program, exploring storytelling and visual marketing techniques. Also created an original zine as a personal project, combining design, writing, and conceptual branding.