Tait Kirk
London,England
Summary
Dynamic and results-driven professional with extensive expertise in inventory control, employee training, and wine and spirits. Demonstrates strong communication skills, an outgoing personality, and a proven ability to solve problems effectively. Adept at profit and loss analysis and relationship building, consistently contributing to business growth and operational efficiency. Committed to leveraging skills to achieve career advancement within the industry.
Overview
3
3
years of professional experience
Work History
Operations Manager
The Bottle Cocktail Shop
London, England
09.2022 - Current
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Reduced overhead costs through efficient resource allocation and budget management.
- Created a collaborative work environment for positive team dynamics.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Ensuring the highest standards of beverage standards and service
- Keeping control of beverages stock and labour costs in line with business P&L
Bar manager
Callooh Callay
London, England
08.2021 - 06.2022
- Negotiated supplier contracts for better pricing and improved product quality.
- Trained new staff on customer service protocols to enhance guest experience.
- Developed cocktail menus, resulting in increased beverage sales.
- Enhanced customer satisfaction with professional bartending techniques.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Ensured compliance with local licensing laws for smooth operation of the bar.
- Coordinated events at the venue, leading to increased bookings.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Monitored stock levels to avoid any potential shortages during peak hours.
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
Education
Bachelor of Social Sciences - Psychology
University of Waikato
Hamilton, New Zealand /2013 - /2017
Skills
- Inventory control
- Employee training
- Wine and spirits expertise
- Strong communication
- Outgoing personality
- Problem solving
- Profit and loss analysis
- Relationship building
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References
References available upon request.
Timeline
Operations Manager
The Bottle Cocktail Shop
09.2022 - Current
Bar manager
Callooh Callay
08.2021 - 06.2022
Bachelor of Social Sciences - Psychology
University of Waikato
/2013 - /2017
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